Robert Karas

They have great customer service and friendly staff. Buying process was very smooth! 100% Recommend! Buying process was very smooth! 100% Recommend! More

by EDDIELRA Verified Customer Verified Customer

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Very nice people Very nice people excellent service was great and very curious Very nice car great and very curious Very nice car More

by TSINICKE76 Verified Customer Verified Customer

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Josh, the salesman, was a refreshing change of pace from the typical car salesman. Understanding and patient the typical car salesman. Understanding and patient More

by DJCASTINE Verified Customer Verified Customer

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I had an excellent experience from start to finish with Josh and ROB. The team was professional, transparent, and respectful of my time. There were no surprise fees, no pressure tactics, and everything w Josh and ROB. The team was professional, transparent, and respectful of my time. There were no surprise fees, no pressure tactics, and everything was explained clearly — from pricing to financing options. Rob and I talked about the deal on the phone and they delivered accordingly. I truly appreciated the honesty and communication throughout. If you’re looking for a dealership that values professionalism and customer service, I highly recommend Russ Darrow. Oh about the 2025 outlander, I love it. Get the SEL or Platinum. So worth it. More

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Very good! Josh was very helpful. Explained options very well. Was very accommodating through out my entire process. Beginning to end Josh was very helpful. Explained options very well. Was very accommodating through out my entire process. Beginning to end More

by DIKUO Verified Customer Verified Customer

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Rob made this deal happen. His explanation of the process and pricing was amazing, Josh went above and beyond to ensure that I'm happy with the vehicle, despite that vehicle ha His explanation of the process and pricing was amazing, Josh went above and beyond to ensure that I'm happy with the vehicle, despite that vehicle has been sitting outside. He cleaned it even though it's late in the day. I appreciate them very much More

by DINC4832 Verified Customer Verified Customer

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Perfect from start to finish. All questions answered and entire staff was very friendly. Thanks All questions answered and entire staff was very friendly. Thanks More

by Dan Verified Customer Verified Customer

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Everyone was great. One of the easiest car buying experiences I've ever had. Would do it again. One of the easiest car buying experiences I've ever had. Would do it again. More

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All went well, until had to wait three hours in that uncomfortable waiting area and your phone charger station Sucks!! It's broke, 3 hours to get my tires done uncomfortable waiting area and your phone charger station Sucks!! It's broke, 3 hours to get my tires done More

by JUSTSAILIN65 Verified Customer Verified Customer

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Pushy on extended services. Never disclosed that there was one key fob and service ended there Never disclosed that there was one key fob and service ended there More

by MILES11 Verified Customer Verified Customer

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