Robert Killmeyer | Page 2
Service Manager
Ken Ganley Toyota Pittsburgh
1110 Clairton Boulevard
Pleasant Hills, PA 15236
40 Reviews
Write a Review40 Reviews of Robert Killmeyer
January 15, 2024
Very professional, courteous,customer oriented, willing to see things to the very end. Willing to take the time to hear the customers needs and ensure that they’re met. to see things to the very end. Willing to take the time to hear the customers needs and ensure that they’re met. More
Other Employees Tagged: Justin Yelling , John Mesko, Lisa Onderko, Danilo Aviles
January 06, 2024
Nice people friendly, clean showroom customer's waiting room and restroom and a great tasting cup of coffee room and restroom and a great tasting cup of coffee More
Other Employees Tagged: John Mesko, Jake Puckett
December 30, 2023
I will never go back to Ganley Toyota. The service department is awful. Nick Marshall the salesman is the only decent person there. The service department is awful. Nick Marshall the salesman is the only decent person there. More
Other Employees Tagged: Steve Sylvis, Lisa Onderko , Jeff , in service. 6 stars.
December 29, 2023
We purchased certified preowned tundra from here. the sales experience ( nick) was great. However we later found out that aftermarket parts should be replaced w oem parts before they are sold certi the sales experience ( nick) was great. However we later found out that aftermarket parts should be replaced w oem parts before they are sold certified preowned. We found this out from someone at ganley as well as corporate. We also purchased the platinum extended warranty. 8 months after purchase we had to replace the exhaust pipes as they were aftermarket and not covered ($414 which I now believe is owed to us & ill be waiting for a call).. why weren’t these replaced with oem parts? Then on Tuesday the tail lights stopped working (also aftermarket and not replaced but we didn’t know), truck wouldn’t go out of park several lights on the dash ect. Took it back to ganley to be told we couldn’t get a loaner which is covered under the warranty. We were told we couldn’t get a loaner because they weren’t positive it was warranty work. I also found out from an employee the loaners on site are there for any customer and Toyota can choose to give out at this discretion, if 55k plus 2 warranties doesn’t qualify you what does? Anyway after several back and forth calls and a call to corporate they replaced the tail lights. My husband went to pick up the truck and asked for his old lights and was told by Robert Killmeyer “ you cant have these lights I paid for them”.. uhm we bought the truck and the warranties? If you go get new tires and want the old ones they give them to you same with wheels ect. Rob proceeded to tell my husband “no one can confirm or deny these lights are yours”. My husband stated several people at Ganley knew what was going on and rob then said “ no one knows more than me” LOL. So at this point its more than just the tail lights it’s the point we both own Toyotas spent a good amount of money and are being treated poorly. My husband then had to go to the police to see if they considered this theft. (a report was filed) ONLY AFTER all of this did Robert call my husband and tell him he could come pick up his lights. Im waiting to see if anyone above him calls us about the above and the exhaust before I file a few corporate complaints. More
Other Employees Tagged: Nick Marshall, Lisa Onderko
October 23, 2023
My opinion of the Ken GANLEY dealership over all could not be higher. Very personal service in every respect. Today was service and Bob Kilmeyer, Steve, Chris, a master technician, made it a pleasure. I d not be higher. Very personal service in every respect. Today was service and Bob Kilmeyer, Steve, Chris, a master technician, made it a pleasure. I don’t go anywhere else and lately they have been servicing my new Mazda More
Other Employees Tagged: Justin Yelling , Christopher Pestino, John Mesko, Steve Sylvis
September 14, 2023
The staff is the best. Everyone is through and helpful. Everyone is knowledgeable and explains everything. Everyone is through and helpful. Everyone is knowledgeable and explains everything. More
Other Employees Tagged: Steve Sylvis, Josh Bruce, Lisa Onderko
September 08, 2023
Service department is outstanding and very helpful and I appreciate their help for service needed appreciate their help for service needed More
Other Employees Tagged: Steve Sylvis
June 21, 2023
Bob is a very good listener and is just as his job title says…he is a good service oriented service manager. says…he is a good service oriented service manager. More
Other Employees Tagged: Lisa Onderko , Jeff (not sure of last name) - service department - 4*
February 24, 2023
Jeff and Robert were fantastic! They were pleasant and made the process easy and quick. They communicated with me often about my car and I got it back very quickly They were pleasant and made the process easy and quick. They communicated with me often about my car and I got it back very quickly More
September 20, 2022
Sold me a certified vehicle with light on and wrong size wheels had to go back wheels had to go back More
Other Employees Tagged: Christopher Pestino, Jared Fleming, Nick Marshall