Robert Krueger | Page 55

We had an amazing experience at Gordie Boucher Ford of Menomonee Falls. They took the time to explain everything that was going on with our Ford Escape and made us feel very confident and at ease with th Menomonee Falls. They took the time to explain everything that was going on with our Ford Escape and made us feel very confident and at ease with their service. They are always friendly and caring and make us feel like we are part of their Boucher family! We highly recommend them to all our friends and family! Thanks! More

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Dead Battery on Escape Dealer responded immediately. Installed new battery and charged 20 bucks. Requires removing air intake housing and all. Would have taken me an hour a Dealer responded immediately. Installed new battery and charged 20 bucks. Requires removing air intake housing and all. Would have taken me an hour at least.Totally happy. More

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I was treated as soon as I entered the dealership. The process to have the recall work done was very prompt. Getting the free loaner was even quicker. Very happy with the whole process. Free car wash was process to have the recall work done was very prompt. Getting the free loaner was even quicker. Very happy with the whole process. Free car wash was a nice bonus. More

by TEQMAN1128 Verified Customer Verified Customer

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A Service department with service Had my F-150 evaluated for some warranty work which was quickly accepted and fit into the service schedule. Warranty work was completed quickly and Had my F-150 evaluated for some warranty work which was quickly accepted and fit into the service schedule. Warranty work was completed quickly and had great communication regarding the status of the the process throughout. More

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Quick response to my service needs Robert always sees to it that all my service needs are met in a respectful, courteous and timely manner. I could not drive my car the way it was and Robert always sees to it that all my service needs are met in a respectful, courteous and timely manner. I could not drive my car the way it was and Robert got it in early the next morning. My car repairs were taken care of and I had it back by that same afternoon. Robert looked into warranties for me and saw to it that I received any coupon offers that were appropriate. The service and treatment are very much appreciated. More

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good service, as usual Rapid and friendly service. I have no complaints. Robert K. knows me by name. Quite impressive. I have been a customer at Boucher for many years. Rapid and friendly service. I have no complaints. Robert K. knows me by name. Quite impressive. I have been a customer at Boucher for many years. More

by robtlschwarz Verified Customer Verified Customer

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excellent experience, multiple repairs Had a great experience at Boucher Forde dealership when having some warranty repairs. The service advisor Robert Krueger was very thorough and went ou Had a great experience at Boucher Forde dealership when having some warranty repairs. The service advisor Robert Krueger was very thorough and went out of his way to accommodate me. I would recommend the dealership for repair service any time! More

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Great service. Friendly and respectful. Never have I had them add on services not needed. I needed all services completed on time as I had another appointment later in the day. My vehicle was done wel had them add on services not needed. I needed all services completed on time as I had another appointment later in the day. My vehicle was done well within the time frame I requested. Always have work done here. More

by WDANIELAK Verified Customer Verified Customer

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Fast, efficient and friendly. It was easy to get an appointment, the people I dealt with were very friendly, and as far as I can tell, all service performed is satisfactory! It was easy to get an appointment, the people I dealt with were very friendly, and as far as I can tell, all service performed is satisfactory! More

by MADROBEAN Verified Customer Verified Customer

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First hiccup at this dealership. I've bought 2 vehicles from Boucher and always had them serviced here without a problem. Yesterday I took my Escape in at 7:00AM and needed a shuttle I've bought 2 vehicles from Boucher and always had them serviced here without a problem. Yesterday I took my Escape in at 7:00AM and needed a shuttle home. (In the past I've always had the shuttle within 20 minutes) I waited for an hour and finally asked Robert how much longer. He called the shuttle driver and said it would be another 25 minutes. I walked the 2 and 1/2 miles home. If I would have been told at 7:00AM the shuttle would be over an hour wait, I would have made plans for a pick-up or walked then. More

by DALELAINE2627 Verified Customer Verified Customer

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