Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 9

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
533 Reviews

Dealership Experience

19 yrs, 8 mos

4.8

533 Reviews

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533 Reviews of Robert Krueger

January 27, 2025

Dealership Rating
Employee Rating

Didn’t purchase this vehicle from them but have in the past. Service is very reliable. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Gordie Boucher Ford of Menomonee Falls responded

Barb, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Hienz Service Manager 262-225-9010

January 24, 2025

Dealership Rating
Employee Rating

Once again, outstanding service at Goldie Boucher Ford for the replacement of a water pump and belt on our 2013 Escape. The service work was done in a timely manner and their service advisor kept me updat More

by Steve S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, Steve, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

January 08, 2025

Dealership Rating
Employee Rating

Charles has always been the guy. Jeff has always been the guy. Great people to deal with. More

by JOELKJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers , Jeffrey Schwister

Jan 08, 2025

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to hear that Charles and Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

December 23, 2024

Dealership Rating
Employee Rating

Very friendly great service and very nice waiting room and I enjoy the drop off and pick up service offered More

by bigjesse720
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers

Dec 23, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

November 24, 2024

Dealership Rating
Employee Rating

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig More

by shilohmckinney23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Milan Fridl, Alex Hienz, Errick Clay , Nicholas Baackes, Katie Kerby, Craig Knabe, Matt Schiewe

Nov 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Craig was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

November 14, 2024

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Employee Rating

Gordie Boucher Ford is a first-rate dealership offering excellent service and really great and helpful service department. I have always been satisfied with their work. More

by bobalty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

November 08, 2024

Dealership Rating
Employee Rating

Robert is so professional and efficient. The staff treated us well and the repairs were finished on time and under budget! Thank you! More

by PAT42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Samp

Nov 11, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

November 02, 2024

Dealership Rating
Employee Rating

Working with my salesman Joe Jurban and the service staff at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with l More

by PORLANDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 03, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your wonderful review! We are thrilled that Joe and the team had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Ford of Menomonee Falls! Jeff Samp General Sales Manager 262-225-9010

October 14, 2024

Dealership Rating
Employee Rating

Got me in asap. Diagnosed and on my way. Couldn’t ask for anything more. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

October 11, 2024

Dealership Rating
Employee Rating

Great place to have a vehicle serviced. I have taken my F350 Diesel truck there for over 4 years now and I am always happy with the services completed. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

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