Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 10

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

Contact Me
4.8
533 Reviews

Dealership Experience

19 yrs, 8 mos

4.8

533 Reviews

Write a Review

533 Reviews of Robert Krueger

September 28, 2024

Dealership Rating
Employee Rating

Pleasant professional keep you up to date on what is going on with your vehicle More

by hattiemrshattie45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errick Clay

Report | Print
Sep 29, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

September 11, 2024

Dealership Rating
Employee Rating

Busche Menomonee Falls Strives to take care of the customers needs when repairing their automobiles Robert, the service rep is always very polite, friendly and will bend over backwards to have your c More

by PRICHARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 12, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

September 02, 2024

Dealership Rating
Employee Rating

I bought my truck in for a oil change and recall. They did the oil change but not the recall. More

by Morgangotit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Hienz, Errick Clay , Katie Kerby

Report | Print
Sep 06, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Alex Hienz Service Manager 262-225-9010

August 31, 2024

Dealership Rating
Employee Rating

Very understanding on the situation of problem with car and repairs were done promptly and professionally More

by KOLINSKI.GARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 02, 2024

Gordie Boucher Ford of Menomonee Falls responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

August 30, 2024

Dealership Rating
Employee Rating

Honest and professional. Work was completed in a respectable amount of time.very satisfied with my experience More

by CAGRUETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 30, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

August 17, 2024

Dealership Rating
Employee Rating

I continue to be very satisfied with the dealership and specifically Robert Krueger who has been my service manager for many years More

by GB55555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 18, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

August 16, 2024

Dealership Rating
Employee Rating

Talked to Robert Krueger about purchasing a new set of Goodyear tires for my 2019 Mustang convert. Got a great price and set appointment. Boucher did pick up my vehicle by their employee, Terry Price, Thr More

by ltbilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Price

Report | Print
Aug 18, 2024

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Terry and Robert met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come! Alex Hienz Service Manager 262-225-9010

August 14, 2024

Dealership Rating
Employee Rating

Robert was outstanding and listening to the problems I had with the automobile and one it was not fixed right the first time he took it out for a test drive, and I brought it back and made sure things wer More

by PRICHARD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jubran

Report | Print
Aug 15, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

August 13, 2024

Dealership Rating
Employee Rating

Boucher Ford has been my preferred dealership since I moved to the area 4?years ago. Their staff is exceptional, especially Robert Krueger. Going there for service is always a pleasure. More

by bobalty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 14, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear that Robert and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Hienz Service Manager 262-225-9010

August 11, 2024

Dealership Rating
Employee Rating

We have always had excellent service. Would highly recommend Gordie Boucher to friends and family. More

by lisadankert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Hassell, Charles Pleugers, Jeff Samp, Alex Hienz, Errick Clay , Katie Kerby, Craig Knabe, Matt Schiewe

Report | Print
Aug 12, 2024

Gordie Boucher Ford of Menomonee Falls responded

Lisa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come! Alex Hienz Service Manager 262-225-9010

1
...
9
10
11
...
54

Dealership Inventory (311 Vehicles)

used 2019 Ford F-350 car, priced at $60,279
2019 Ford F-350
used
OXFORD WHITE exterior
Automatic
Four-wheel Drive
$60,279
View Details
new 2026 Ford Ranger car, priced at $43,341
2026 Ford Ranger
new
AVALANCHE exterior
Automatic
Four-wheel Drive
$43,341
View Details
used 2024 Ram ProMaster 2500 car, priced at $33,457
2024 Ram ProMaster 2500
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
$33,457
View Details
new 2026 Ford Bronco Sport car, priced at $36,981
2026 Ford Bronco Sport
new
VELOCITY BLUE METALLIC exterior
Automatic
Four-wheel Drive
$36,981
View Details
new 2026 Ford Explorer car, priced at $47,891
2026 Ford Explorer
new
RAPID RED MET TINTED CC exterior
Automatic
Four-wheel Drive
$47,891
View Details
new 2026 Ford F-150 car, priced at $59,545
2026 Ford F-150
new
OXFORD WHITE exterior
Automatic
Four-wheel Drive
$59,545
View Details
View All Inventory