Robert Kulp | Page 4

Focus on Service My experience with this dealership was top notch. I found them on the internet, scheduled an appointment, and within just a few minutes, I had my app My experience with this dealership was top notch. I found them on the internet, scheduled an appointment, and within just a few minutes, I had my appointment and a response from someone verifying my appointment. They took the time to read my message and decided to place an order for a part that might be needed. The comment from the dealer was to try and complete the needed service in one visit. When I arrived, the staff took care of me right away. The part that was ordered was needed. So a good thing the part was ordered. Shipping had not arrived yet, so we needed to pick the service back up in a few hours. When I returned a short time later, the service work was done, and I was on my way in less than an hour. I really appreciate the efforts of this service team. Like I said, top-notch service. I would recommend this dealership to anyone. More

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Great service Fast and friendly with a nice area to hang out while your service work is completed. They also washed the car after service, good experience. Fast and friendly with a nice area to hang out while your service work is completed. They also washed the car after service, good experience. More

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Helpful, fast and accurate I wanted to get an oil change on the spur of the moment, and I went where I knew I could get the oil change, my brakes inspected and any recalls check I wanted to get an oil change on the spur of the moment, and I went where I knew I could get the oil change, my brakes inspected and any recalls checked. The entire process went quickly, and they even set up a free two-month satellite radio trial. I recommend them. More

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The Best in Madison I have used Russ Darrow for many years. They are honest, great to work with and professional. I get my oil changes and car maintenance there as well. I have used Russ Darrow for many years. They are honest, great to work with and professional. I get my oil changes and car maintenance there as well. Great prices, great service, I wouldn't go anyplace else. Rob, the service manager, is terrific. More

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No hassles Everyone I have dealt with there has been quick to answer q's and getting things done. From the start of my Lease to service, they are far better than Everyone I have dealt with there has been quick to answer q's and getting things done. From the start of my Lease to service, they are far better than what I have experienced in the past with other dealers. More

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