Robert Kulp | Page 3

Brought car in for oil change and adding an accessory quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete. quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete. More

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They were very helpful and I was able to get in and out very quickly. The staff were polite and courteous. Rob was super nice. very quickly. The staff were polite and courteous. Rob was super nice. More

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No appointment. Just showed up, and asked for a oil change rotate, and expressed my concerns about the active noise cancelling on the newer rams.(it likes to go off intermittently in the morning when I change rotate, and expressed my concerns about the active noise cancelling on the newer rams.(it likes to go off intermittently in the morning when I'm leaving for work in the morning). Ally, and Chris listened to what I needed, and the issue of the frame shaking bass cannon... It was in, and out in less time, than I thought. The service advisor ally went thru the inspection sheet with me ( It was nice to see an advisor who understands, and cares about my investment maybe as much as I do.lol). Truck was washed ( my clear coat thanks you), and I was out the door, and over to PetSmart. More

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Awesome as always team are always happy and friendly knowledgeable and go the extra mile. Service team in back are quick and helpful explaining what they have done knowledgeable and go the extra mile. Service team in back are quick and helpful explaining what they have done More

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Very good work done! Will take all my Amazon van there for warranty work. Very close to the station I’m located at. Thank you! for warranty work. Very close to the station I’m located at. Thank you! More

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Stopped in for an oil change on Saturday morning. Everyone was extremely helpful. The service was fast even though it seemed busy my car was finished quickly. Everyone was extremely helpful. The service was fast even though it seemed busy my car was finished quickly. More

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Great Service On Jeep Grand Cherokee My experience has been with the service department servicing my 2014 Jeep Grand Cherokee. When I have needed service they were very prompt in providin My experience has been with the service department servicing my 2014 Jeep Grand Cherokee. When I have needed service they were very prompt in providing maintenance and repairs. I have not had any issues with any repairs made. The problem was always solved. My service agent has generally been Chris Ziegler and he has bent over backwards to be helpful: however, I have had others help when he was not available and they also were helpful as well. What I have found to not always be true in other service departments was simply the fact that they did not listen carefully when I presented them with a problem. That has not been the case at Russ Darrow. More

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Great customer service Great service, great price, no hassles, no pressure. Bob answered all of my questions and the service department took care of a minor issue very quick Great service, great price, no hassles, no pressure. Bob answered all of my questions and the service department took care of a minor issue very quickly. More

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Suspension replacement Fair and courteous service provided by my repair coordinator Robb. He worked with Dodge to reduce extra costs associated with warranty repair. Dealer Fair and courteous service provided by my repair coordinator Robb. He worked with Dodge to reduce extra costs associated with warranty repair. Dealer great but Jeep warranty coverage less than impressive due to them not covering extra costs and parts replacement that were only incurred due to THEIR warranty issue due to rust. If it is a warranty issue (X-69 warranty bulletin) having to rip apart the rear is not my fault. Again the dealer was great and the people I was dealing with tried but Jeep just doesn’t really care More

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Running boards Had a oil change. Tire rotation and a pair of running boards installed. Great service. Done in a timely manner. Very pleased. Highly recommended Alw Had a oil change. Tire rotation and a pair of running boards installed. Great service. Done in a timely manner. Very pleased. Highly recommended Always a pleasure. More

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