Robert LaMarr | Page 3

From start to finish, it was a pleasurable and smooth process. I had previously purchased 5 Lexus vehicles from Lexus of Orlando (4) and Pembrook Pines (1) with whom have lost my business due to bad busi process. I had previously purchased 5 Lexus vehicles from Lexus of Orlando (4) and Pembrook Pines (1) with whom have lost my business due to bad business tactics. When Lexus of Orlando, lured me in, claiming they had inventory for which the sales manager couldn't answer where the vehicle was that I had made arrangements to test drive the very next day, after confirming 3 times that the vehicle was physically at the dealership, I left and immediate called Lexus of Melbourne, the phone was transfered to Robert LaMarr, I told him what had happened at Lexus of Orlando and what it was exactly that I wanted, he checked his inventory and told me he had what I was looking for coming in on the 22nd. I placed my down payment and that was it!. Robert advised me that he would keep me informed as the vehicle offloads from the port and when it arrives. He kept his word and even advised me that it had arrived earlier than expected. Once I arrived at the dealership, Robert was waiting outside to greet me and forwarded his hospitality services and then we got right to work on the purchase of the vehicle. The purchase went very smooth and I was out the door. Thank you all for a smooth and stressless transaction. You all have won my business. More

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Excellent customer service with salesman, Robert LaMarr! Excellent business manager , Michael who explained all to me in customer friendly fashion ! Picked up this morning and drives so smoothly !! Very o Excellent business manager , Michael who explained all to me in customer friendly fashion ! Picked up this morning and drives so smoothly !! Very organized sales room and service area!! I’m going to love the free car washes!! More

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It’s always a pleasure at Lexus of Melbourne! Rob is always professional and friendly. He is available even if it’s his day off! He’s the best! Rob is always professional and friendly. He is available even if it’s his day off! He’s the best! More

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Rob we are very grateful to you. Your knowledge , professional yet personal persona and guidance is exceptional. Your assistance far exceeds any expectation. It is obvious you are Your knowledge , professional yet personal persona and guidance is exceptional. Your assistance far exceeds any expectation. It is obvious you are committed to Lexus and customers. More

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Easy to deal with from sales to finance would buy from again and be a repeat customer! again and be a repeat customer! More

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Always enjoy working with Rob, he is very knowledgeable and professional and treats us fairly. and professional and treats us fairly. More

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Rob and the team are fantastic! The process was easy and smooth! I’d recommend Lexus of Melbourne for your new/used automobile needs! The service department is amazing too! The process was easy and smooth! I’d recommend Lexus of Melbourne for your new/used automobile needs! The service department is amazing too! More

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Had a great experience with Rob Lamarr. Took very good care of us. The process was quick and smooth from start to finish. And exceptional follow up! Thanks Lexus of Melbourne! Took very good care of us. The process was quick and smooth from start to finish. And exceptional follow up! Thanks Lexus of Melbourne! More

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Always great service from Rob Lamarr, John Lohne and Lexus of Melbourne. My sixth Lexus! All GREAT vehicles! Lexus of Melbourne. My sixth Lexus! All GREAT vehicles! More

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We have known Rob LaMarr for years. This was the first time purchasing a Lexus. Rob was very helpful in helping us decide which SUV would fit our needs and finding the color scheme we This was the first time purchasing a Lexus. Rob was very helpful in helping us decide which SUV would fit our needs and finding the color scheme we wanted. He explained in detail the safety features of the vehicle we took for a test drive. We fell in love with the RX350. Rob showed us the service department and the waiting area and the complimentary refreshments that they provided. It was extremely clean. They are top notch in the sales department and we feel that the service department will be also. Looking forward to a future relationship with Lexus of Melbourne. More

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