Robert Ladaga | Page 2

I have a 2020 Forester with only 800 miles on it, so it's totally under warranty. The first time it wouldn't start, Roadside Assistance came and jumped it. The second time I had to have RA come with a fla totally under warranty. The first time it wouldn't start, Roadside Assistance came and jumped it. The second time I had to have RA come with a flat bed to take the car to the dealership to find out what was wrong. Should have been easy, right? Nope, RA wanted to charge me $175 before they'd schedule a tow so I called Subaru. Girl I spoke with said nothing they can do, it's up to RA how much they want to charge. Had to ask for her supervisor, who agreed that the tow is supposed to be free! Finally got the car towed in. Once it was fixed, someone at Subaru was supposed to come pick my husband up so he could drive the car home but I had a hard time finding anyone at Subaru who understood that and would send someone. Finally they did, I got my car back, and it is fixed. But they obviously did not wash it like they're supposed to do with every service. What I don't understand is why some people at Subaru seem to have no idea what is covered under their warranty so I had to keep pushing to find someone who does! It should NOT be that difficult! P.S. I don't remember the name of the person in the service dept so just picked one from the list so I could submit this review. More

by ROSETTA714 Verified Customer Verified Customer

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Did great job. Everything was clearly explained and executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. More

by CJV024 Verified Customer Verified Customer

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Very Good. Did computer upgrade in timely manner and all personnel were very friendly. Overall the experience was was handled in a very professional manner. personnel were very friendly. Overall the experience was was handled in a very professional manner. More

by klb4049a Verified Customer Verified Customer

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Awesome experience.Was in and out in an hour with a car Awesome experience. Was in and out in an hour with a car wash :) Elba and Steve in service are awesome. I would recommend Subaru of Pembroke Pines Awesome experience. Was in and out in an hour with a car wash :) Elba and Steve in service are awesome. I would recommend Subaru of Pembroke Pines to everyone. More

by JON.WHITNEY23 Verified Customer Verified Customer

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Best service experience with everyone involved. Steven, Elba, Jaime, Joe. what a team. Thank you for always taking care of me. I will always come by here for service. If you have a Subaru you should too, Elba, Jaime, Joe. what a team. Thank you for always taking care of me. I will always come by here for service. If you have a Subaru you should too, More

by Shanita Medina Verified Customer Verified Customer

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Joe Salerno continues to exceed my expectations. He goes the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership More

by americasrep Verified Customer Verified Customer

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You guys provide fantastic service! I love that each time I bring my car and you guys wash it for me. It’s a pleasure to do business with you. I bring my car and you guys wash it for me. It’s a pleasure to do business with you. More

by TEGALOS2 Verified Customer Verified Customer

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Great service , I would have giving a 5 star but the cashier personnel was not very friendly and it was a little rude. Besides that everything was almost perfect cashier personnel was not very friendly and it was a little rude. Besides that everything was almost perfect More

by iwanneo Verified Customer Verified Customer

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I was on vacation and service was done without any problems. I would recommend this dealer for any future service if I am in the area. problems. I would recommend this dealer for any future service if I am in the area. More

by tmmow Verified Customer Verified Customer

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Service was excellent, and car was super clean, when I got it back. The time in and out was very quick, looking forward to see you guys in the New Years got it back. The time in and out was very quick, looking forward to see you guys in the New Years More

by ulysses9 Verified Customer Verified Customer

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