Robert Ladaga | Page 4

GREAT SERVICE ELBA the service rep was very efficient and provided on time delivery of the required service. I would recommend dealing with her any time they need service and provided on time delivery of the required service. I would recommend dealing with her any time they need service More

by SKULLY2 Verified Customer Verified Customer

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1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 25 minutes for valet parking to bring the car 3. instead of promised 3 hours, I waited 4 h 1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 25 minutes for valet parking to bring the car 3. instead of promised 3 hours, I waited 4 hours 4. no loaners More

by TATIANA2 Verified Customer Verified Customer

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Best experience I have had in the service dept. in a long time. I especially liked that I was given an estimated time that the service would be done. My service advisor was terrific. time. I especially liked that I was given an estimated time that the service would be done. My service advisor was terrific. More

by BARBARABURK Verified Customer Verified Customer

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Always a pleasant experience. Everyone is a professional, provides information above and beyond what is asked. Quick turnaround and never any issues when bringing the vehicle in for maintenance. Service reps provides information above and beyond what is asked. Quick turnaround and never any issues when bringing the vehicle in for maintenance. Service reps do not try and up sell you either. More

by markgravie Verified Customer Verified Customer

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Replaced wheels damaged during wheel rotation by service dep I honestly would have given you a rating of 5 but I felt the statement the repairman placed upon the invoice was a bit too snarky. My wheels were cle I honestly would have given you a rating of 5 but I felt the statement the repairman placed upon the invoice was a bit too snarky. My wheels were clearly damaged by the service person who was careless with the pneumatic lug wrench and must have spun the wrench before the lugs were properly seated. This was properly stated in my original grievance when I had my last oil service. Up until that point I was happy that you offered to replace the wheels at no cost. However when wheels arrived and I had them installed, the invoice although stating the cost is zero dollars, the repairman stated that it was in the interest of good customer service because the wheels were damaged by road debris. This is insulting and makes me out to be an unreasonable customer. If he had bothered to look at the wheels closely he would have seen that the damage was from the lug nuts and not road debris. More

by jsquicci Verified Customer Verified Customer

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I drive out of my way to use their service department. Courteous, Quick and Reliable. Always deliver on their commitments. I’m very happy and satisfied with the service department Courteous, Quick and Reliable. Always deliver on their commitments. I’m very happy and satisfied with the service department More

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Excellent service! Timely service. Friendly service.. Waiting area comfortable. Time to obtain appointment acceptable. Appreciate the updates and explanation of work performed on car Thanks Waiting area comfortable. Time to obtain appointment acceptable. Appreciate the updates and explanation of work performed on car Thanks More

by pcasado732 Verified Customer Verified Customer

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Buying a car with them was a great experience, for now on they are my Subaru dealer and I don’t mind if I have to drive a little more. Everything was great from the dealer to the car and they treated us like they are my Subaru dealer and I don’t mind if I have to drive a little more. Everything was great from the dealer to the car and they treated us like royalty. Thank Subaru of Pembroke Pines. More

by riccagonzalez Verified Customer Verified Customer

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GREAT! Subaru of Pembroke Pines always takes care of my service needs in a friendly, fast, clean environment, I thank you for the great job! Maria Subaru of Pembroke Pines always takes care of my service needs in a friendly, fast, clean environment, I thank you for the great job! Maria More

by carmen22p Verified Customer Verified Customer

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Excellent support and over the top customer service. They care of what we told them and the car was ready at the time the said it will be. care of what we told them and the car was ready at the time the said it will be. More

by Blad Verified Customer Verified Customer

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