Robert Madden | Page 14

The dealer is very professional, communicate well, and the entire sales process is very smooth and efficient. the entire sales process is very smooth and efficient. More

Report | Print

Robert was a great representative for both Otto’s and BMW ! He knew his products, was extremely patient with me and with absolutely no pressure throughout the trade in and buying process. Due to the chip ! He knew his products, was extremely patient with me and with absolutely no pressure throughout the trade in and buying process. Due to the chip shortage and other production issues it took a little over 3 months to take delivery of my ordered car and Robert kept me up to date with any status changes. Which I really appreciated!!! Thanks Robert More

Report | Print

Robert was extremely informative and friendly. He was patient and I never felt rushed throughout the process. He answered my call to the dealership and had the car ready once I arrived. Highly recommend! patient and I never felt rushed throughout the process. He answered my call to the dealership and had the car ready once I arrived. Highly recommend! More

Report | Print

When my sister, Mabel, and I first walked into the BMW dealership, we asked for a serious, but not pushy , most importantly patient sales person. Robert was very helpful and super knowledgeable. Did I men dealership, we asked for a serious, but not pushy , most importantly patient sales person. Robert was very helpful and super knowledgeable. Did I mention very patient - he walked and talked us through the selection, production, and delivery process. 4weeks later, I'm a very proud BMW X6 2022 owner. Angela More

Report | Print

Robert was great!!! Was very patient with us as we couldn’t decide among the many awesome car choices. And this was during a time when other dealers had no selection and were pricing over msrp. couldn’t decide among the many awesome car choices. And this was during a time when other dealers had no selection and were pricing over msrp. More

Report | Print

We debated between 2 cars, same model just different years. Robert was able to clearly explain the key differences to us which made our decision making process super easy. The negotiation process was st years. Robert was able to clearly explain the key differences to us which made our decision making process super easy. The negotiation process was straightforward and fair. The entire process was quick and easy as both Robert and the finance manager, Noel, brought their A game and had everything ready to go at the agreed upon delivery time. We couldn’t be happier with our overall experience and are very much enjoying our new car! More

Report | Print

Cannot say enough about our experience with Robert. His professional manner and treatment of us was outstanding and excellent in all respects! Robert was courteous and a pleasure to work with on the purch professional manner and treatment of us was outstanding and excellent in all respects! Robert was courteous and a pleasure to work with on the purchase of my first BMW. I am so thrilled with my X3!! Thank you for an easy, pleasant and amazing experience. We will be back again and look forward to working with Robert and the rest of the wonderful Otto's team. More

Report | Print

We recently purchased a certified preowned 2018 BMW X3. We were extremely satisfied with our buying experience at Otto’s BMW. Our client advisor, Robert Madden, was excellent. He was not only very professi We were extremely satisfied with our buying experience at Otto’s BMW. Our client advisor, Robert Madden, was excellent. He was not only very professional but also very knowledgeable and helpful. I would highly recommend this dealership to family and friends. More

Report | Print

Our sales representative, Robert Madden, made the purchase of my first BMW an enjoyable and exciting experience. He was extremely knowledgeable, very friendly, and diligent in matching my vehicle nee purchase of my first BMW an enjoyable and exciting experience. He was extremely knowledgeable, very friendly, and diligent in matching my vehicle needs with the right BMW model. I would strongly recommend Robert to anyone interested in purchasing a car from Otto's BMW. WaltD More

Report | Print

We enjoyed working with Robert. He was very nice and kept us up to date with our build. It was a smooth and seamless process. kept us up to date with our build. It was a smooth and seamless process. More

Report | Print