Robert McMahon
Robert McMahon at Empire Ford Inc.
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Robert McMahon

Sales consultant

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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4.9
21 Reviews

Graduated Middleboro High in 1990. 5 year Military veteran, I've been in the car business since 2003. There is nothing more satisfying than meeting a customer in a bad spot and being able to help them out of it. I've worked in almost every sales position from the floor, to the business development center as the Corporate BDC Director, managing and running the commercial department, sales manager, and Corporate Trainer for both the BDC and sales floor staff. Always here and willing to help in anyway that I can.

Dealership Experience

2 yrs, 7 mos

Industry Experience

20 yrs, 10 mos

Specialties & Trainings

Ford certified, commercial specialist, sales and leasing.

4.9

21 Reviews

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21 Reviews of Robert McMahon

April 16, 2024

Dealership Rating
Employee Rating

Unbeatable service knowledge and friendly. They actually care about getting you what u want and at a great price. More

by Jpdorego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Empire Ford Inc. responded

Jpdorego, Thank you for doing business with Empire Ford! We know there are many Ford dealers to choose from and we appreciate you doing business with us. We're so pleased to hear that you received "unbeatable service" and that our staff "cares about getting you what you want at a great price!"

January 06, 2024

Dealership Rating
Employee Rating

Quick, direct and easy to work with. Followed through with good communication and went the extra mile in delivering really good service. More

by Eric K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Silva

Jan 09, 2024

Empire Ford Inc. responded

Dear Eric, Thank you so much for your kind words and 5-star rating for our dealership along with John and Rob! We truly appreciate you sharing your experience on DealerRater. Would you mind sharing your review on Google as well, so more people can view your review? We thank you in advance! REVIEW LINK https://g.page/r/CXtxS4lWTFJREB0/review

November 15, 2023

Dealership Rating
Employee Rating

The entire process has been amazing. Rob is an amazing guy and extremely helpful. Highly recommend to anyone! More

by jpereir17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Silva

October 10, 2023

Dealership Rating
Employee Rating

This has been my MOST disappointing purchase of any vehicle I have purchased in 57 years. At this point, there are still issues open and I’m hoping these get resolved ASAP. More

by fcperr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 13, 2023

Empire Ford Inc. responded

Dear fcperr, we certainly understand your frustration. Unfortunately there were a series of events that led to your frustration and we take full responsibility. First, some of the paperwork listed your full name of Francis and some listed the name Frank which caused some issues. Secondly, there was a delay in registering due to the long weekend. Also, you discovered some paint damage on yuor vehicle. Lastly, our internet was down when you came in to receive your inspections sticker. We truly apologize for all of the issues and are doing our best to resolve this issues for you. Please feel free to reach out our GM, Tyler Torres, at 508-730-1000 for any additional assistance you may need. Thank you.

September 12, 2023

Dealership Rating
Employee Rating

Expeditiously fixed my recall on my vehicle so I’m pleased with that. Thank you More

by DWILKIE63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2023

Empire Ford Inc. responded

Dear DWILKIE63, Thank you so much for your feedback regarding the recall done on your vehicle. Thank you for choosing Empire Ford!

July 02, 2023

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Employee Rating

Great service. No hassle easy purchase and Rob McMahon was very helpful and professional during the whole process. More

by PMTN78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 15, 2023

Dealership Rating
Employee Rating

I went there for a recall on my 2021 Bronco Sport. While I was waiting I took a walk thru your parking lot and came upon a New Bronco Sport in my Favorite color Blue. I fell hard for that Blue, I jus More

by JAD67428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft , Kevin an Robert

Apr 18, 2023

Empire Ford Inc. responded

Dear JAD67428, Wow, that's the perfect scenario! We're so glad we had exactly what you were looking for and were able to "make a deal you couldn't refuse!" Thank you for your business!

March 18, 2023

Dealership Rating
Employee Rating

The dealership was very considerate about my wife and I traveling a long distance to do business with them. They offered us a good deal on our new truck and we are very pleased with it. More

by paullaflamme92659
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez

Mar 23, 2023

Empire Ford Inc. responded

Dear paullaflamme92659, We appreciate you travels a long distance to purchase your new truck from Empire Ford and we're so happy that you were pleased with the service you received. Congratulations on your new purchase!

February 02, 2023

Dealership Rating
Employee Rating

Both dealers were great 6 stars across the boards. PDI could have been better just not the best More

by Rired
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Shea

Feb 16, 2023

Empire Ford Inc. responded

Dear Rired, Thank you for sharing your experience and for your honest review. We appreciate the comments. Thank you for choosing Empire Ford.

October 28, 2022

Dealership Rating
Employee Rating

It is frustrating with the lack of up front on the cost when dealing with financing as they try to sell warranties and do not show the actual cost. Financing Al’s pretended as though they did not know tha More

by gkfaucher
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft

Nov 03, 2022

Empire Ford Inc. responded

Dear gkfaucher, Thank you for your positive comments regarding your salesperson, Rob. We would like to clarify any questions you have regarding financing or warranties and would be happy to meet with you. Please let us know that best day(s) and time(s) so we can reach out to you and let us know how you would like us to contact you. Thank you.

1

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