Kevin Bancroft

I was not looking forward to the hassle of purchasing a new commercial van. Mr. Bancroft and the team at Empire Ford made the process not only easy, but enjoyable. If I could give more stars, I would. From new commercial van. Mr. Bancroft and the team at Empire Ford made the process not only easy, but enjoyable. If I could give more stars, I would. From start to finish, he not only handled everything for the purchase of our new commercial van, but he also handled coordination with an upfitting service to get the cargo area of the van completely overhauled. Communication was great throughout the process. Thanks to Kevin and the entire team. More

by blake.farnsworth Verified Customer Verified Customer

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Kevin handled my purchase issues immediately and took complete charge. He was great! Fall River Ford was good to deal with. complete charge. He was great! Fall River Ford was good to deal with. More

by sheilae1 Verified Customer Verified Customer

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Kevin Bancroft made the entire process easy with good communication during and after the sale. From the initial phone contact, making the deal and picking the vehicle up, everything went smoothly. communication during and after the sale. From the initial phone contact, making the deal and picking the vehicle up, everything went smoothly. More

by derek78 Verified Customer Verified Customer

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Kevin from sales was very helpful. This was my second experience and both had good results This was my second experience and both had good results More

by allcaperemodelinginc Verified Customer Verified Customer

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Jeremy was incredibly helpful when we were buying a used car from Empire. He followed up on everything. car from Empire. He followed up on everything. More

by suecurtis Verified Customer Verified Customer

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I spent a lot of money on my Ford 150 and was extremely disappointed to be told I would have to pay for a second key fob because Kevin could not find it. Kevin, I was hoping I’d get a response from you. disappointed to be told I would have to pay for a second key fob because Kevin could not find it. Kevin, I was hoping I’d get a response from you. My wife bought a Mercedes GLB 450 with 2 keys and a full tank of gas through Carmax at the same time I bought the F150, which I paid a considerable lot more for. She also discovered there was no manual, contacted Carmax and they ordered her one free of charge. She in my opinion was treated pre like a valuable customer than I was. I left the dealership with not even half a tank of gas and a sorry we.dont have a second key fob for you, but if you want one, we know a company who will cut you one for $250 More

by BRISTOLHOUSEPAINTING Verified Customer Verified Customer

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I recently purchased the new Ford Harley-Davidson Edition Super Duty truck, and I couldn’t be happier with the entire experience. From the moment I walked in, Kevin Bancroft proved to be one of the best sale Super Duty truck, and I couldn’t be happier with the entire experience. From the moment I walked in, Kevin Bancroft proved to be one of the best salesmen I’ve ever worked with—professional, knowledgeable, and genuinely committed to making sure I found the perfect fit. On top of that, Tyler, the business owner, went above and beyond to give me the best price out there for this special edition truck. Knowing that Ford and Harley-Davidson collaborated on such a unique and powerful vehicle made the purchase even more exciting, and I’m thrilled to now own a piece of that partnership. More

by jeff@evolutionironusa.com Verified Customer Verified Customer

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My company has bought multiple trucks from empire ford. We’ve never had an issue thanks to Kevin Bancroft. He’s the best at what he does! We’ve never had an issue thanks to Kevin Bancroft. He’s the best at what he does! More

by ultramagsteve Verified Customer Verified Customer

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Kevin was outstanding. ..I feel like I have known him my whole life. Would not hesitate to purchase another vehicle from him. As far as the dealership I received a fair pr ..I feel like I have known him my whole life. Would not hesitate to purchase another vehicle from him. As far as the dealership I received a fair price for my trade in and they fulfilled all that was promised in a timely manner. Josh the finance guy was great. Thank you Empire More

by cadpatdave Verified Customer Verified Customer

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The sales person I dealt with was kevin pereira. He quoted me at 7% interest rate for the Ford Mustang electric car that I wish to purchase rather than 0% interest rate that was actually available. He quoted me at 7% interest rate for the Ford Mustang electric car that I wish to purchase rather than 0% interest rate that was actually available. Based on that wrong information.I decided to lease rather than buy the car. I found out about the correct interest rate after I had signed the contract. I also discovered that the decision costs me about ten thousand more to buy the car than it would have if I'd simply bought the car that night. When I asked him why he had quoted me the wrong rate , he replied , "i'm not the business manager." By the way, the business manager later proved to be as gracious and helpful as he could be under the circumstances when I decided to buy out the lease and end my business relationship with Empire Ford. More

by pennperi Verified Customer Verified Customer

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