Kevin Bancroft

Kevin Bancroft was my salesman and was a total professional. I custom ordered a complex vehicle and he was extremely knowledgeable and helpful throughout. Kevin made the process simple and I was t professional. I custom ordered a complex vehicle and he was extremely knowledgeable and helpful throughout. Kevin made the process simple and I was treated fairly with no surprises. He communicated with me throughout the build and delivery and everything went as planned. I couldn’t recommend him more highly. More

by bathglass Verified Customer Verified Customer

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I bought my car in November an my trani blew 1 month after an now I’m stuck with no veichle while my transmission is on 6 month back order… best part I have warranty an they’re paying for it to be fixed after an now I’m stuck with no veichle while my transmission is on 6 month back order… best part I have warranty an they’re paying for it to be fixed but refuse to put me in a rental only want to reimburse 175 out of 3873.00$ . I don’t no recommend going here. Thankfully I found a lawyer to sue & go for lemon law but it’s not helping me now More

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I appreciate that there was no hard sell and no push to up sell me on any warranties. up sell me on any warranties. More

by ghunt88 Verified Customer Verified Customer

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Excellent Kevin Bancroft was outstanding his knowledge and understanding was outstanding Kevin went above and beyond and understanding was outstanding Kevin went above and beyond More

by BeepDeep Verified Customer Verified Customer

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It was a very good experience. Kevin and his crew made everything go smoothly and in a timely manner. I will recommend them to family and friends. Overall a very good experience. Kevin and his crew made everything go smoothly and in a timely manner. I will recommend them to family and friends. Overall a very good experience. More

by STEVESZYNAL Verified Customer Verified Customer

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The dealer explsined all options and listened to my questions and concerns. I feel the dealer was looking out for the best deal for me. questions and concerns. I feel the dealer was looking out for the best deal for me. More

by francesjones0 Verified Customer Verified Customer

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Tom and the entire staff were helpful with all questions. They went out of their way to make the buying experience a positive buyer seller dynamic. They went out of their way to make the buying experience a positive buyer seller dynamic. More

by maryraumphd Verified Customer Verified Customer

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Empire Ford found the vehicle we were looking for. They were able to get the upfit package done in a timely fashion. When we arrived to pick up the van, there were some issues to deal with, but the They were able to get the upfit package done in a timely fashion. When we arrived to pick up the van, there were some issues to deal with, but the sales manager was very proactive in reaching out and it looks like everything will be taken care of. We appreciate the quick response. More

by VINEYARD Verified Customer Verified Customer

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From sales to financing and final delivery everything worked out on time and very smooth Would definitely recommend worked out on time and very smooth Would definitely recommend More

by robert.aschwanden Verified Customer Verified Customer

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Great salesman Kevin along with his boss Kevin. .Very friendly and fair. Made buying a new truck a breeze..I highly recommend .Very friendly and fair. Made buying a new truck a breeze..I highly recommend More

by Jamesfitts Verified Customer Verified Customer

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