Robert Mogel | Page 14

Friendly and very approachable customers services. Accommodating waiting area while my car is being service for repair . I’ve been well informed by the service crew what should be done and what needs Accommodating waiting area while my car is being service for repair . I’ve been well informed by the service crew what should be done and what needs to be for a customers full consents. More

by VELZON Verified Customer Verified Customer

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Flat Trie The customer service was awesome. They saw me when they were closed and didn’t charge anything to put my spare on. Great job guys! The customer service was awesome. They saw me when they were closed and didn’t charge anything to put my spare on. Great job guys! More

by CURTIAPALMER Verified Customer Verified Customer

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Good service Great service , prompt response, friendly environment. Great staff that were friendly in handling of stuffs. The service was done at record time and s Great service , prompt response, friendly environment. Great staff that were friendly in handling of stuffs. The service was done at record time and shuttle was provided to run to store More

by Ajibade Verified Customer Verified Customer

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Tire repair Very professional great service quick service very satisfied nice and pleasant people thanks I will be back soon and recommend to others about the exp Very professional great service quick service very satisfied nice and pleasant people thanks I will be back soon and recommend to others about the experience they give More

by ROBERTSAVOY21 Verified Customer Verified Customer

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Dead Battery Great customer service from Robert. This was my second time coming to Waldorf Honda and the customer service has been excellent each time. I was met q Great customer service from Robert. This was my second time coming to Waldorf Honda and the customer service has been excellent each time. I was met quickly to see what issue I was having. Robert greeted me and told me what the process would be. He kept me informed on the status of my car. Most of all he was not trying to sell me on something that was not needed. Overall great service and friendly staff. More

by MHARPER8311 Verified Customer Verified Customer

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Great car service The staff of this service center are awesome. They are friendly, professional and knowledgeable. The waiting area was clean and well appointed. The te The staff of this service center are awesome. They are friendly, professional and knowledgeable. The waiting area was clean and well appointed. The temperature was just right. More

by TONYEWALTON Verified Customer Verified Customer

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Very dissatisfied I took my car in for a wheel bearing issue. My cars warranty had expired, which I was unaware of. Nonetheless, I picked my car up, paid the fee, which I took my car in for a wheel bearing issue. My cars warranty had expired, which I was unaware of. Nonetheless, I picked my car up, paid the fee, which gave me no new information on my car- just verified what I already knew, and decided to do the repairs elsewhere due to the enormous cost of what the Waldorf Honda dealership was planning to charge me. That same night, less than 30 minutes after picking my car up, I stopped and took my daughter into a store. Like always, I tried to lock my 2014 Honda Pilot, and it would not lock. The rear door, driver side, all of the sudden would not lock. Therefore, my car alarm would not beep to ensure all doors were locks. Also, my trunk would not open with the interior button I use daily. So after taking my car in for wheel bearings, now I get to fix another problem, that I am sure occurred on Waldorf Honda's watch. I called this morning to speak to someone, and much to my surprise, they say it couldn't have been them!! All I was told was that it was it sounded like the rear door actuator went bad, and that they would charge me to fix it. I find it very coincidental that minutes after picking up my car I notice new problems. I am very dissatisfied and will never step foot into Waldorf Honda again. I will be sure to pass on this information with future clients as well. More

by Kelly Wathen Verified Customer Verified Customer

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Outstanding customer service and quality! When you take your car to a dealer for service you typically expect long wait times. However, at Waldorf Honda, the service department really is exce When you take your car to a dealer for service you typically expect long wait times. However, at Waldorf Honda, the service department really is exceptional! They appreciate and value your time and therefore, strive to get you in and out in as short a time frame as possible, considering the work being done. We are continually impressed by the professionalism and courtesy at Waldorf Honda Service Dept. We live about 30 minutes from the dealer but it's worth the drive to receive that level of customer service and quality. More

by Happy Honda Driver Verified Customer Verified Customer

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