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Robert Munson
Robert Munson at Lia Honda of Kingston

Robert Munson

Certified Service Advisor

Lia Honda of Kingston

743 E Chester St
Kingston, NY 12401

5.0
45 Reviews
5.0

45 Reviews

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45 Reviews of Robert Munson

October 29, 2026

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Employee Rating

I had a great experience at my service appointment in September. Thank you to the crew! More

by Aprilhiggins81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Stoutenburg

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Oct 30, 2026

Lia Honda of Kingston responded

April, We're delighted to hear that your September service appointment was such a positive experience. Our entire team works hard to make every visit as smooth and pleasant as possible, and it means a lot to know their efforts are appreciated. We'll be happy to pass along your thanks to the crew! We truly appreciate your support and look forward to taking great care of you again!

October 20, 2026

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Employee Rating

Fast, efficient and friendly service. Very professional. Promotes good customer service. Very nice and clean waiting room and restrooms. Coffee available. More

by tjmelamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2026

Lia Honda of Kingston responded

We're pleased to hear that our team provided fast, efficient, and friendly service while maintaining the professionalism you deserve. It's also great to know you enjoyed our clean, comfortable waiting area and complimentary coffee. We truly appreciate your kind words and look forward to providing you with another excellent experience on your next visit!

September 25, 2026

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Employee Rating

As always, Lia Honda Kingston provides top notch service. Robert Munson got my car in and out as much as possible. More

by ypk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Stoutenburg

Print
Oct 15, 2026

Lia Honda of Kingston responded

YPK, Thank you for your continued loyalty and wonderful review! We're delighted to hear that Robert Munson provided excellent service and worked to get your vehicle taken care of as efficiently as possible. We truly appreciate your trust in Lia Honda Kingston and are grateful to have you as a valued customer. We look forward to providing you with top-notch service for many visits to come!

December 10, 2025

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Employee Rating

Very very helpful service. Couldn’t be better. Rebecca should be promoted. I will ask for her again. More

by peterkhirsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John O'donnell, Matt Panaro, Jared Stoutenburg, Dennis Raskin , Franko Hernandez-Engracia, Sue Kelly, Jessica Leek, Don Mayer, Mark Wertheim

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Dec 11, 2025

Lia Honda of Kingston responded

Peter, Rebecca will be thrilled to know her outstanding service made such a strong impression. We’re grateful for your feedback and can’t wait to see you again!

December 08, 2025

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Employee Rating

Robert Munson is always great to deal with. I am kept informed and the whole process is very smooth. More

by ppeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 09, 2025

Lia Honda of Kingston responded

PPeters, Thank you for sharing your experience! We’re glad Robert Munson’s support and communication made the process so smooth.

October 13, 2025

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Employee Rating

Excellent customer service. Robert Munson greeted me right away and took great care of me and my Honda. Highly recommend. More

by cymarion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 14, 2025

Lia Honda of Kingston responded

Thank you for your positive review and recommendation! We are pleased to hear that Robert took great care of you throughout your visit. It is our pleasure to serve you and your Honda needs in any way possible. Safe travels!

August 19, 2025

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Employee Rating

I had some Accessories added on to my Honda civic and Robert Munson went above and beyond to make sure the process went smoothly. He demonstrated excellent customer service and knowledge of what I was ha More

by Barton_rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 20, 2025

Lia Honda of Kingston responded

Nothing means more to us than your complete satisfaction, so we're happy Robert handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

May 17, 2025

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Employee Rating

Quick and easy 10000 mile service! Rob Munson made sure that all was covered and even found a coupon that I didn’t know was available! Can’t ask for more! More

by timothy.stenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 20, 2025

Lia Honda of Kingston responded

Timothy, thank you for taking a moment to share positive feedback on Rob. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

April 26, 2025

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Employee Rating

Robert Munson has been helping me in the service department for several years and several cars. Professional, helpful and fair. More

by kwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly

Print
Apr 28, 2025

Lia Honda of Kingston responded

We're delighted Robert has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

February 27, 2025

Dealership Rating
Employee Rating

Lia Honda has treated me very well. Yesterday was no different. They assisted me in temporarily fixing my issue until I can get the problem fixed in a few days. They were friendly, and More

by mndblr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Stoutenburg

Print
Feb 28, 2025

Lia Honda of Kingston responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that Robert and the team took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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