Robert Munson | Page 2

Rob Munson is an elite Service Advisor I always receive a warm welcome and advice as to what service my Honda should receive great service warm welcome and advice as to what service my Honda should receive great service More

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I'm not one who leaves reviews very often, but I will say that I always like dealing with Rob Munson and even more importantly, trust what he tells me about my car and what it needs. that I always like dealing with Rob Munson and even more importantly, trust what he tells me about my car and what it needs. More

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Robert Munson saved my family ski trip. I was in Kingston on the first leg of a ski trip that was going to take me and my daughter through Vermont and New Hampshire when a warning light wen I was in Kingston on the first leg of a ski trip that was going to take me and my daughter through Vermont and New Hampshire when a warning light went on in my Honda Pilot. It said "System Emission Problem". I saw Lia Honda of Kingston was about a half hour from my hotel so I made the drive. Upon arriving I went in and talked to Robert and asked if it was going to be an issue to drive a long distance with this particular light on and he informed me that it most certainly would not be great. At this point I was beside myself and thought the trip was ruined, but Robert then took the time to take a scan of the car to get an idea of what the problem might be. He then called for an emergency service to get the car looked at by the technicians to determine what the problem was. It was discovered that it was the fuel injectors and that they happened to have the part in stock so they were able to make the repairs that night! I could not believe that this was able to be accomplished as I know they had a lot of services to perform that day. I was so overwhelmed by the kindness and understanding of our situation that I almost started crying. When talking to Robert after the repairs he informed me that their philosphy was to take care of family. It is so refreshing to see this type of character to come from a large dealership. I cant thank the team at Lia Honda of Kingston for helping my daughter and I continue on a memorable ski trip! More

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The service was very good and service manager was very understanding name Robert Munson.you got a good man there don't lose him. understanding name Robert Munson.you got a good man there don't lose him. More

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Mark Wertheimer in Service Dept is a very extraordinary person. He went above and beyond to help us manage an unfortunate situation with our new Honda. The most wonderful attribute of Mark is his concern f person. He went above and beyond to help us manage an unfortunate situation with our new Honda. The most wonderful attribute of Mark is his concern for customers and his good nature. We are so happy to know him . Lia will be our preferred Hinda Service Center More

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Robert Munson was very courteous, helpful, and explained everything he felt I should know. The service was done in a timely manner. everything he felt I should know. The service was done in a timely manner. More

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Rob Munson, the service coordinator, was great. He is always on top of things related to the service and is accomodaring and a pleasure to work with. He is always on top of things related to the service and is accomodaring and a pleasure to work with. More

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Rob Munson was great as usual ! Also Provided extra help with resetting my Cars Bluetooth Capabilities. Also Provided extra help with resetting my Cars Bluetooth Capabilities. More

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Friendly, efficient. Goes out of their way to be welcoming. Never a problem getting an appointment Goes out of their way to be welcoming. Never a problem getting an appointment More

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Sue kelly was very helpful with my service on my 2013 honda accord. She helped with deciding best course of action for fixing car. honda accord. She helped with deciding best course of action for fixing car. More

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