Robert Munson
Robert Munson at Lia Honda of Kingston

Robert Munson

Service Advisor

Lia Honda of Kingston

743 E Chester St
Kingston, NY 12401

5.0
42 Reviews
5.0

42 Reviews

Write a Review

42 Reviews of Robert Munson

December 10, 2025

Dealership Rating
Employee Rating

Very very helpful service. Couldn’t be better. Rebecca should be promoted. I will ask for her again. More

by peterkhirsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Lia Honda of Kingston responded

Peter, Rebecca will be thrilled to know her outstanding service made such a strong impression. We’re grateful for your feedback and can’t wait to see you again!

December 08, 2025

Dealership Rating
Employee Rating

Robert Munson is always great to deal with. I am kept informed and the whole process is very smooth. More

by ppeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2025

Lia Honda of Kingston responded

PPeters, Thank you for sharing your experience! We’re glad Robert Munson’s support and communication made the process so smooth.

October 13, 2025

Dealership Rating
Employee Rating

Excellent customer service. Robert Munson greeted me right away and took great care of me and my Honda. Highly recommend. More

by cymarion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Lia Honda of Kingston responded

Thank you for your positive review and recommendation! We are pleased to hear that Robert took great care of you throughout your visit. It is our pleasure to serve you and your Honda needs in any way possible. Safe travels!

August 19, 2025

Dealership Rating
Employee Rating

I had some Accessories added on to my Honda civic and Robert Munson went above and beyond to make sure the process went smoothly. He demonstrated excellent customer service and knowledge of what I was ha More

by Barton_rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Lia Honda of Kingston responded

Nothing means more to us than your complete satisfaction, so we're happy Robert handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

May 17, 2025

Dealership Rating
Employee Rating

Quick and easy 10000 mile service! Rob Munson made sure that all was covered and even found a coupon that I didn’t know was available! Can’t ask for more! More

by timothy.stenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Lia Honda of Kingston responded

Timothy, thank you for taking a moment to share positive feedback on Rob. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

April 26, 2025

Dealership Rating
Employee Rating

Robert Munson has been helping me in the service department for several years and several cars. Professional, helpful and fair. More

by kwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly

Apr 28, 2025

Lia Honda of Kingston responded

We're delighted Robert has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

February 27, 2025

Dealership Rating
Employee Rating

Lia Honda has treated me very well. Yesterday was no different. They assisted me in temporarily fixing my issue until I can get the problem fixed in a few days. They were friendly, and More

by mndblr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Stoutenburg

Feb 28, 2025

Lia Honda of Kingston responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that Robert and the team took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 14, 2025

Dealership Rating
Employee Rating

Very great help from Robert M he pointed out to me what was going on with my car from top to bottom my windows seal was broken he stated someone tried to break in my car when it was parked at my house in f More

by Kmack5683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Lia Honda of Kingston responded

Thanks so much, Kmack! We're delighted the value of Robert's support and expertise exceeded your expectations at this visit. We appreciate your business, and wish you the safest of travels until we may be of service to you again.

January 30, 2025

Dealership Rating
Employee Rating

Rob Munson is an elite Service Advisor I always receive a warm welcome and advice as to what service my Honda should receive great service More

by retired automotive service mgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly, Jared Stoutenburg

Jan 30, 2025

Lia Honda of Kingston responded

Thank you for your 5-star rating! We are so glad that Rob and the team consistently provide you with a top-notch experience. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

January 08, 2025

Dealership Rating
Employee Rating

I'm not one who leaves reviews very often, but I will say that I always like dealing with Rob Munson and even more importantly, trust what he tells me about my car and what it needs. More

by ppeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Lia Honda of Kingston responded

Thank you for reporting on the exceptional work Rob does for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Honda for the highest quality service.

1
...

Dealership Inventory (147 Vehicles)

used 2024 Honda HR-V car, priced at $26,900
2024 Honda HR-V
used
Platinum White Pearl exterior
CVT
All-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $44,000
2026 Honda CR-V Hybrid
new
Crystal Black Pearl exterior
CVT
All-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $35,445
2026 Honda Accord Hybrid
new
Urban Gray Pearl exterior
CVT
Front-wheel Drive
used 2017 Ford F-150 car, priced at $20,000
2017 Ford F-150
used
RUBY RED METALLIC TINTED CC exterior
Automatic
Four-wheel Drive
new 2026 Honda CR-V Hybrid car
2026 Honda CR-V Hybrid
new
Meteorite Gray Metallic exterior
CVT
All-wheel Drive
used 2023 Honda HR-V car, priced at $24,888
2023 Honda HR-V
used
Platinum White Pearl exterior
CVT
All-wheel Drive