Robert Pastor | Page 8

Precision Honda responded

abelvilla03, thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that Robert took the time to explain the oil change process and kept you informed throughout your visit. Providing clear communication and outstanding customer service is something we strive for, so it's great to know you felt valued.We truly appreciate your feedback and look forward to serving you again on your next visit!-Dennis Alejo GSM

Precision Honda responded

Maria S, Thank you for choosing Precision Honda and sharing your experience ! We're so glad to hear that Robert took great care of you by addressing your concerns, clearly explaining the recommended services, and keeping you updated throughout your visit. It's also great to know we were able to take care of your windshield washer fluid reservoir repair during the same visit. We truly appreciate your kind words and are happy to hear you left satisfied with the service you received. Thank you for choosing us, and we look forward to seeing you again at your next visit!-Dennis Alejo GSM

Precision Honda responded

Miriammsw11, Thank you for choosing Precision Honda and sharing your experience! We're sorry to hear that your vehicle issue was not resolved after your service visit and that you were unable to get the assistance you needed afterward. We understand how frustrating it is to have to return for the same concern and to not receive a callback. Your feedback is important to us, and we'd appreciate the opportunity to make this right. Please reach out to me directly at 562-231-6732 through either text or a call at your convenience so we can review your situation and work toward a resolution. Thank you for bringing this to our attention.-Nathalie Garcia Customer Relations Manager ngarcia@precisionhonda.com

Precision Honda responded

Andrea.contreras95, Thank you for choosing Precision Honda and sharing your experience! We're so glad to hear that Robert was helpful and made your check-in quick and seamless. We appreciate you choosing to stay with us and look forward to welcoming you back on your next visit!-Dennis Alejo GSM

Precision Honda responded

jasmin.messer, Thank you for choosing Precision Honda and sharing your experience! We are so glad to hear you had a great experience from beginning to end. Providing clear communication about your vehicle's service, pricing, and estimated completion time is something we strive for, and we are happy it made your visit a positive one. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

Precision Honda responded

nglaze14, Thank you for choosing Precision Honda and sharing your experience! We understand that unexpected repair costs can be stressful, and we truly appreciate your trust during such a challenging time. We're thrilled to hear that Robert provided the patience, understanding, kindness, and support you needed throughout the process. Our goal is to make every customer feel valued, and it's wonderful to know that Robert and the rest of our team made you feel like a VIP while helping ease the stress of the situation. Your kind words mean a great deal to us, and we'll be sure to share your feedback with Robert. Thank you for recognizing his efforts and dedication. We sincerely appreciate your business and look forward to being here for you whenever you need us.-Dennis Alejo GSM

Precision Honda responded

Bertha46meraz, Thank you for choosing Precision Honda and sharing your experience! We are honored that we were was able to assist you during such a difficult time, and we are glad we provided the support and guidance you needed throughout the car buying process. We are also happy to hear that our service reminders have been helpful in keeping your vehicle maintenance on track. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

Precision Honda responded

zendejasarmando, Thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that you had a positive experience with our team. Keeping our customers informed throughout the repair process is a top priority, and we're glad you felt well-informed every step of the way. Your comments about our communication and service mean a great deal to us. We appreciate your trust and the opportunity to assist with your vehicle. Thank you for choosing us, and we look forward to serving you again in the future!-Dennis Alejo GSM

Precision Honda responded

HAROLD-SUAREZ, thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that you've noticed the improvements at our dealership and that your maintenance visit was completed more efficiently. Our team is committed to providing a faster, more convenient service experience while maintaining the quality care your vehicle deserves. We appreciate your business and look forward to serving you again in the future!-Dennis Alejo GSM