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Robert Pearce

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Robert Pearce

Robert Pearce | Page 5

Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8

980 Reviews

Overview Reviews (980) Inventory (370)

4.8

980 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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980 Reviews of Robert Pearce

March 24, 2026

Dealership Rating

Employee Rating

They repaired other issues that I didn't even know about They went above and beyond what was asked for. They went above and beyond what was asked for. More

by worldegg

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Pearce

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Mar 24, 2026 -

Lithia Chrysler Jeep of Reno responded

It’s great to know that we were able to uncover and repair additional issues on your Ram, ensuring it runs smoothly. Thank you for sharing your experience and trusting our team to go the extra mile.

March 23, 2026

Dealership Rating

Employee Rating

Very professional, friendly, and knowledgeable. On time and love keeping us updated on how the job is going. On time and love keeping us updated on how the job is going. More

by bill.pilster

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Pearce

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Mar 23, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing our team's professionalism and communication. Lithia Chrysler Jeep of Reno values your feedback and appreciates your trust. We look forward to serving you again.

March 21, 2026

Dealership Rating

Employee Rating

Get experience in the lounge area. Coffee, snacks. Friendly service employees. And, the job was done quick. Coffee, snacks. Friendly service employees. And, the job was done quick. More

by ROBERT.WHITE4476

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 21, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting our lounge’s coffee, snacks, and friendly service team. We’re happy we could complete your Jeep’s service promptly and get you back on the road.

March 21, 2026

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Employee Rating

My service advisor, Mike was sick the day of my service, so Robert took care of my service. He did a great job and I appreciate his assistance!! so Robert took care of my service. He did a great job and I appreciate his assistance!! More

by dave.kim77

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Pearce

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Mar 21, 2026 -

Lithia Chrysler Jeep of Reno responded

We’re glad Robert stepped in to handle your Ram service and that you found his support helpful. Thanks for trusting your Ram to our care.

March 20, 2026

Dealership Rating

Employee Rating

Excellent customer service Fabulous service but expensive I really love my jeep dealership Thank you I really love my jeep dealership Thank you More

by hugsandkisses95070

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Pearce

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Mar 21, 2026 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our Jeep service at Lithia Chrysler Jeep of Reno. Thank you for sharing your experience with us.

March 20, 2026

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Employee Rating

Through. Trustworthy. Took the truck in, diagnosed the problem, and opened the part within a STAR process. Trustworthy. Took the truck in, diagnosed the problem, and opened the part within a STAR process. More

by DMS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Pearce

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Mar 20, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for trusting our team to diagnose your Ram and guide you through every step of the STAR process. Your confidence in our thorough and transparent approach means a great deal to us.

March 19, 2026

Dealership Rating

Employee Rating

Good. This is a very good service dept. 7 more words is 7 more words This is a very good service dept. 7 more words is 7 more words More

by Mountain man

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Pearce

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Mar 19, 2026 -

Lithia Chrysler Jeep of Reno responded

It’s great to hear our service department met your expectations for your Jeep Cherokee. We appreciate you taking the time to share your feedback. We look forward to serving you again in the future.

March 18, 2026

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Employee Rating

Thank you for getting me in as soon as possible and working with me to ensure my Vehicle is safe before I head on my trip :) working with me to ensure my Vehicle is safe before I head on my trip :) More

by SARABRITT3838

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 18, 2026 -

Lithia Chrysler Jeep of Reno responded

Great to hear Robert and our service team could quickly fit in your GMC Terrain before your trip. Have a safe and enjoyable journey.

March 17, 2026

Dealership Rating

Employee Rating

Very helpful and professional. No thanks. Happy with my experience. Appreciated Bob's follow up. Really want my expensive Jeep to be well maintained and to last for a long time. No thanks. Happy with my experience. Appreciated Bob's follow up. Really want my expensive Jeep to be well maintained and to last for a long time. More

by maddison5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Pearce

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Mar 17, 2026 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting our professional approach and prompt follow-up. We’re glad you feel confident about keeping your Jeep well maintained for years to come. It’s a pleasure to support you and your vehicle.

March 16, 2026

Dealership Rating

Employee Rating

The dealership was clean, organized and they saw me in right away. The staff there was friendly and very helpful with all my needs. right away. The staff there was friendly and very helpful with all my needs. More

by acer8569

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robert Pearce

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Mar 16, 2026 -

Lithia Chrysler Jeep of Reno responded

It’s great to learn our facility felt clean and organized, and that our team could see you promptly. We’re glad they were friendly and helpful with your Ram service needs. We look forward to assisting you again.

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