Robert Pearce
Robert Pearce at Lithia Chrysler Jeep of Reno
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Robert Pearce

Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
374 Reviews
4.8

374 Reviews

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374 Reviews of Robert Pearce

April 25, 2024

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Employee Rating

Honestly friendly people and quick service. They don't beat around the bush and are straight to the point. More

by Brandon Bryant
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 25, 2024

Lithia Chrysler Jeep of Reno responded

Hi Brandon: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2024

Dealership Rating
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Bob Pearce always goes above and beyond to make us feel good about coming to Jeep of Reno. More

by CORONA4PACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Bob was able to help, and we hope to see you again!

April 23, 2024

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In and out for scheduled oil change on time and out in short order, nice. More

by DWVIVATSON
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 22, 2024

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Employee Rating

My experience with Lithia jeep dealership was good. Robert Pierece was pleasant. Robert was courteous efficient, he found the problem with my Jeep replace the parts. Had my jeep back the same day. I fe More

by paul.b.schmidt49
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear Robert was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Paul, please let us know.

April 22, 2024

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Ashton was the best— he assisted us immediately and made it fast and easy to understand More

by Miguel Ochoa
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Recommend Dealer
Yes

Other Employees Tagged: Colby Conine , Ashton

Apr 22, 2024

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ashton met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, Miguel, we look forward to having you as a valued customer for many years to come!

April 21, 2024

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Employee Rating

Said my head unit would be in in a week, it has now been 20 days and no unit. More

by bwilfong15
Service Time
Service Communication
Recommend Dealer
No
Apr 25, 2024

Lithia Chrysler Jeep of Reno responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 21, 2024

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Employee Rating

We have purchased multiple Jeeps through Lithia Chrysler Jeep Reno and feel as though they always work with us to give us a good deal and ensure we are satisfied with our experience. More

by AJ Horan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Rose, Colby Conine, Tony Seibert , Tony, Ashton Baker

Apr 22, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

April 21, 2024

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I have received great service. Even when things don’t always work out Dana and Bob try to mitigate the imposition. More

by Larry powers
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Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Tony Seibert

Apr 22, 2024

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you, Larryt. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

April 20, 2024

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Good serviceibought my grand Cherokee there in 2017 and it still runs great one payment thanks More

by curtispwoodard
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Curtis, and don't hesitate to let us know if we can be of further assistance.

April 20, 2024

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Employee Rating

Always helpful, everyone that I have dealt with has gone out of their way to make sure that everything I need is done right and expedited. I intend on continuing to use Lithia as my go to for all my vehicle More

by Rick Lee
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Dutcher , Brian Bowley 5 stars, Fernando Rivas 5 stars, Ben Owings 5 stars

Apr 22, 2024

Lithia Chrysler Jeep of Reno responded

Thanks, Rick, for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

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