This dealership was able to do everything for me over the phone, and contacted me when everything was in order. I highly recommend this team! I drove to their location from Colorado Springs and do not regret it. Great costumer service. I plan on doing more with this team in the future. Thank you for the awesome experience guys!
This was my first time buying a car from a dealer. My previous vehicles were hand-me-downs from family. I was originally looking for a used car as I thought buying new would break my budget, however Robert was able to find me a premium 2019 Impreza that not only stayed way under my budget, but Jeff was also able to find extra discounts for me! Robert was incredibly sweet and super helpful the entire time. He made this extremely painless and easy! I highly recommend buying with Groove if you are ever in the market for a new or used car. They are exceptional people!
"Couldn’t be happier "
Best car buying experience I have had. Robert was so nice and was able to explain all the features and specs of the car with clarity so even the most inexperienced driver would be able to understand. He made sure that everything was working properly from the face recognition to the Bluetooth connectivity. He was great when we were filling out the paperwork making sure it was an enjoyable experience (because I’m sure we all LOVE filling out paperwork). Overall it was the best car buying experience I have had and I would buy another car from him any day.
Other Employees Tagged:
Alan in finance was amazing as well!
"Goid used selection"
Robert is easy to talk to and answered all of my questions. There were many makes, models and colors to choose from. They make the process of buying a car very easy.
"Always a good experience"
This is our second trip to Groove Subaru to lease new vehicles. The sales staff are patient and remarkable and willing to work with you. Robert was especially helpful and getting things as set up as possible prior to our visit.
I would highly recommend Rolly as your Sales Representative! He was extremely knowledgeable of the vehicle I purchased (WRX) and has the right idea of no pressure sales. If you’re looking to purchase a Subaru I wouldn’t recommend anywhere else!
Great experience. The car was an impulsive buy, but I am glad for the support from the team at Groove. I am back in the Subaru family.
"Excellent Buying Experience!"
Robert was amazing. We gave him the parameters of what we were looking for and he had several to choose from. The experience of working Robert was fast and friendly.
"Fast, friendly, efficient "
I just bought the 3rd Outback I've owned from Groove. I trade every three years (though, after my experience with Robert and team at Groove, I may consider every two years). Traded my 2016 Premium plus cash for a 2019. I've bought a lot of cars since since buying my first car, a 1967 Rally Sport Camero (new). I think this has been the best experience I've had with a car dealer to date.
I was in Denver to visit my two daughter's and three grandsons (a 7 hour drive south of where I live). Trading cars came in a distant second on things to do. I wanted to spend time with family and not much time with interacting with car dealers. The experience of dealing with Robert and "friends" at Groove was a pleasant surprise. I was a amazed to find, in the big city, a business who seemed to pretty much treat people as they would like to be treated, especially a car dealership. I was in and out in two hours. What a pleasant surprise dealing with Robert at Groove was.
Guess where I'll buy my next Subaru?
Other Employees Tagged:
Christopher, Alan, Jeremy
"Robert works for the benefit of you! "
I was not sold on getting my car when I walked in to the Subaru dealership. I was looking at other brands and still figuring out what all I needed in my new car. Robert was patient and worked to get me the best deal for my trade in as well as my new car. I am happy I worked with Robert because ultimately I got everything I needed and more. I know that the Subaru will hold up to everything I need it to and will continue to be a great car for me for many years to come. Go with Robert! He is the best!!!