Robert Perez

Worst service ever I love my Ioniq, but taking it to this dealership to be service is a nightmare. I've never had to wait LESS than 4 hours to get the car serviced. Th I love my Ioniq, but taking it to this dealership to be service is a nightmare. I've never had to wait LESS than 4 hours to get the car serviced. They are disorganized and pretty much disfunctional. I just saw they have a senior discount, but have never offered it to me. Yesterday I went in to find out why my car is making a very disturbing noise. I had an appointment for 1:00. They took the car and questioned me about the issue. I went inside to wait. 1-1/2 later someone came over and said, "Ok, what is the problem with your car?" I was livid! I was waiting for 1-1/2 hours without someone even looking at the car. I said that one little thing they could do to improve their service is that when no one can look at it for 1-1/2 to mention it when the car is brought in. Then I left. Hopefully I can find another dealership where they respect their customer's time. If you value yours, you will go somewhere else. More

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Worst customer service ever!!!!! The customer service at this place is abysmal. Robert Perez makes Hyundai look really bad. Yikes! The way he talks to customers is shameful. He seemed The customer service at this place is abysmal. Robert Perez makes Hyundai look really bad. Yikes! The way he talks to customers is shameful. He seemed to have gotten upset at the potential lost sale and made no effort to hide his displeasure. He needs a serious training on how to treat customers and how to take a loss. More

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Excellent customer service Our sales team, Tyrone and Robert, were awesome. Everyone at the dealership was very friendly. It was a nice experience overall. I would go back. Our sales team, Tyrone and Robert, were awesome. Everyone at the dealership was very friendly. It was a nice experience overall. I would go back. More

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Very professional and efficient This dealership and their staff completely satisfied my needs when shopping for a new car. From the sales person to the manager they did a great job a This dealership and their staff completely satisfied my needs when shopping for a new car. From the sales person to the manager they did a great job and met my requirements. More

by josej32 Verified Customer Verified Customer

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Great Cust serv I really liked how they treated me and my mom. Very professional and knowledgeable. So far the 3 rd car we got from this dealership and it won’t be th I really liked how they treated me and my mom. Very professional and knowledgeable. So far the 3 rd car we got from this dealership and it won’t be the last. I will highly recommend this place. More

by kritolok Verified Customer Verified Customer

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great product Best looking,great fit and finish,very quiet,lots of power. Lots of features explained to me and quite a long time spent with me to make sure i under Best looking,great fit and finish,very quiet,lots of power. Lots of features explained to me and quite a long time spent with me to make sure i understood everything. More

by bdubin Verified Customer Verified Customer

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Thanks so much, the dealership staff was amazing. Steve and Robert were awesome to my dad and I. We ended up buying two cars because they were able to get us to the number we were looking for monthly. Steve and Robert were awesome to my dad and I. We ended up buying two cars because they were able to get us to the number we were looking for monthly. More

by dklein20 Verified Customer Verified Customer

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Santa Fe sport Robert was great to work with. His job would’ve been a lot easier if the shop was open on Sundays so we could receive our floor mats Robert was great to work with. His job would’ve been a lot easier if the shop was open on Sundays so we could receive our floor mats More

by micheleguinane Verified Customer Verified Customer

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Great buying experience I came down to Florida to get my mother a new car. Robert made the whole experience simple. We looked at the Elantra's available, wanted all the safet I came down to Florida to get my mother a new car. Robert made the whole experience simple. We looked at the Elantra's available, wanted all the safety features and sensors Hyundai offers. I expected the process to take a couple of days, but I came in at about 10am to pick out the car and drove home to my mother's with the new car, that afternoon. More

by erw2366 Verified Customer Verified Customer

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Great Hyundai Dealership If you need a new Hyundai, see Robert Perez at Coconut Creek Hyundai. He was great to work with, no pressure & was honest about which vehicle was bett If you need a new Hyundai, see Robert Perez at Coconut Creek Hyundai. He was great to work with, no pressure & was honest about which vehicle was better for me & did not try to up sell me the more expensive one. Explained the differences of both & actually recommended the less expensive one, even though I was paying cash & could have both either. I am a repeat customer of this dealership. More

by kookie_1 Verified Customer Verified Customer

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