Robert Powell
Robert Powell at Metro Ford of OKC

Robert Powell

Sales Manager

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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3.9
41 Reviews
3.9

41 Reviews

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41 Reviews of Robert Powell

May 09, 2026

Dealership Rating
Employee Rating

They will sell you a vehicle that will break down after their service department touches it for an oil change. They will sell you a bad car and have no remorse. These people do not care, do not waste your More

by kayleelaeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 07, 2026

Dealership Rating
Employee Rating

The salesman and the general manager are very unprofessional my vehicle had a alignment problem and they do not want to fix it and the general manager do not no how to talk to customers an I had More

by Otis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chris Derrick, Patrick Watson , Robert the general manager

Apr 02, 2026

Metro Ford of OKC responded

We’re sorry to hear about your experience and understand your frustration. We value professionalism and clear communication and regret that your visit did not reflect that. We appreciate your feedback and invite you to reach out to us directly so we can review this further.

Apr 04, 2026

Otis responded

Like i said they do a lot of lieing i test drove my car on a bad surface highway an i didn't drive it eight miles like chris lied about then i purchased the vehicle and got on the highway back home and the car was pulling hard to the right an i took a picture of the steering wheel as i was driving an sent it to them and they response was it wasn't like that when you left your your workers at at metro ford dont no how to talk to customers they need to find another job especially Robert Powell.

January 17, 2026

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I bought a 150k vehicle and had a manufacturing failure with decals when the vehicle was brand new. The GM was supposed to set up something to have it fixed or all least pay for half of the repairs. Needle More

by RUSSELLOBERMAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 06, 2026

Metro Ford of OKC responded

We apologize for any miscommunication and understand how frustrating that can be. Our team works hard to clearly explain all details, and we regret that we fell short in this instance. We would appreciate the opportunity to speak with you and address your concerns.

January 15, 2026

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Everyone was friendly and answered any questions I I had. It was a easy smooth process. More

by dakotablankenship96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Watson , Ellsworth

Jan 16, 2026

Metro Ford of OKC responded

Thank you, Dakota! We’re happy to hear our team was friendly and made the process easy and smooth. We appreciate your feedback and look forward to helping you again!

January 08, 2026

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Employee Rating

This is my second vehicle purchase from Metro Ford. I was very pleased both times with the lack of xx (or 'B.S.') and no hidden fees that could drive up the cost. I contacted them online, and they were More

by eloney1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joshua Ward , Brian Benson

Jan 09, 2026

Metro Ford of OKC responded

Thank you for choosing Metro Ford again and for sharing such a thoughtful review! We’re thrilled to hear you appreciated the transparency, prompt communication, and no-pressure experience. Your trust means a lot to us, and we’re so glad your second purchase was just as positive as the first. Enjoy your new vehicle!

January 04, 2026

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Employee Rating

Jesus was a solid dude. Recommend him to anyone. Not pushy at all. Did give me wrong interest rate but it’s okay More

by Coddmag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Willis, Jesus Esquivel

Jan 05, 2026

Metro Ford of OKC responded

Thank you! We’re glad Jesus could provide a helpful, no-pressure experience, and we appreciate your understanding.

January 01, 2026

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Employee Rating

I will NEVER purchase another vehicle from this dealership. The experience was terrible. The finance representative was A COOL SLICK dishonest guy and attempted to charge me $3,000 for issues that More

by vincent12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2026

Metro Ford of OKC responded

We’re sorry to hear that you were dissatisfied with your visit. Our team works hard to provide accurate information and a positive experience to every customer. We would welcome the opportunity to review your concerns and clarify any misunderstandings directly.

December 02, 2025

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Employee Rating

Sold us a lemon. They came to pick it up a few days after we drove it home to work on issues we discovered driving it home off the lot. They've had the vehicle over More

by JEllis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Aissam Arsalane

Dec 22, 2025

Metro Ford of OKC responded

We’re very sorry to hear about your experience and the frustration this has caused. We sincerely apologize for the issues you’ve encountered and appreciate you sharing your feedback.

November 19, 2025

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Employee Rating

In finance, lies were told right to my face. Then when it's time to sign, you have us sign from our phones were we can't tell that you totally changed the numbers. Our salesman was wonderful, More

by CHODGE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wesley Kapple , Jaylen Shells

Nov 21, 2025

Metro Ford of OKC responded

We’re sorry to hear about your experience and take your concerns seriously. We appreciate your feedback and will review this internally.

November 17, 2025

Dealership Rating
Employee Rating

Excellent experience buying a new truck. Great inventory with a quick transaction. Spent minimal time at the dealer and got a fair price on my trade. One of the easiest car buying experience More

by Trevor.westermann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Waddle

Nov 21, 2025

Metro Ford of OKC responded

We’re thrilled to hear you had one of your easiest car-buying experiences! Enjoy your new truck, Trevor!

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