Dealership Experience
13 yrs, 1 mo
Industry Experience
12 yrs, 8 mos
149 Reviews
Write a Review149 Reviews of Robert Quintana
August 18, 2018
Robert is an Amazing Service Adviser!!! :) I always have a great experience when bringing my vehicle in for service. My service adviser is the BEST! Always makes it a great experience. I always have a great experience when bringing my vehicle in for service. My service adviser is the BEST! Always makes it a great experience. More
August 16, 2018
the real deal Good Customer service at Arrowhead Honda.. S A Robert Quintana was very professional and knowledgeable. He recommended some important upcoming ma Good Customer service at Arrowhead Honda.. S A Robert Quintana was very professional and knowledgeable. He recommended some important upcoming maintenance along with other issues that needed attention. More
August 15, 2018
Good customer service, Enjoy taking my car there Everybody is very friendly I have a good service whenever I take my car there, Coffee and snacks are very good enjoy your c Enjoy taking my car there Everybody is very friendly I have a good service whenever I take my car there, Coffee and snacks are very good enjoy your coffee and lemonade More
Other Employees Tagged: Dereck Smith , Brandon Whitaker
August 12, 2018
Very professional Honest and friendly service. Took time to explain what work would be done. Wasn't pushy on other maintenance services. Reasonable prices. I haven't Honest and friendly service. Took time to explain what work would be done. Wasn't pushy on other maintenance services. Reasonable prices. I haven't had a bad experience. . More
August 08, 2018
Excellent service on Monday My "service engine soon" light came on last Saturday, and I called Arrowhead Honda's Service Dept right away. I spoke with Robert and described the co My "service engine soon" light came on last Saturday, and I called Arrowhead Honda's Service Dept right away. I spoke with Robert and described the code that popped up - he said this is routine maintenance and offered me a coupon deal to take care of everything. I made an appointment with Robert for Monday morning -- a terrible time to go to get a car serviced, but I was going out of town on Tuesday and had to get it done. Robert greeted me at 7am and in one hour everything was done. However, he pointed out that my hoses looked worn and because they'd never been replaced, I might consider doing them. No pressure - he just showed me the technician's report. So I decided to get that taken care of, and that took about two hours. I was finished by about 10:15am and on my way. I was impressed with Robert's knowledge and helpfulness and very impressed that I could get this work done efficiently on a Monday morning! I'll definitely be back and highly recommend Arrowhead Honda's Service Department. More
August 06, 2018
Excellent, Efficient Service Brought in our 2014 Honda Accord to have a minor recall issue taken care of and to ask about the correct type of locking lug nuts. Robert was very pro Brought in our 2014 Honda Accord to have a minor recall issue taken care of and to ask about the correct type of locking lug nuts. Robert was very professional, made sure we got the correct lug nuts to have installed, and let us know how long the repair would take. After a little bit, he let us know they found another issue the warranty would take care of as well as a couple preventive maintenance issues we weren't aware of. Robert was very informative and knowledgeable, and never pressured us to have the additional work done. It made sense for us to do it, so we agreed. Excellent, efficient service. Added bonus was the free car wash and comfortable lounge with big screen TVs, complimentary beverages and Wi-Fi. More
August 05, 2018
Maintenance Great, efficient service. Friendly staff. Able to schedule at a convenient time. Able to get courtesy ride home. Fast check out. Clean ,waiting area w Great, efficient service. Friendly staff. Able to schedule at a convenient time. Able to get courtesy ride home. Fast check out. Clean ,waiting area with coffee and water and snacks. More
July 24, 2018
"Arrowhead Honda Is the greatest ever!" - Don When I wrote my review on the 23rd of July I made a mistake and inadvertently marked the wrong place for the "overall rating". It should have been a When I wrote my review on the 23rd of July I made a mistake and inadvertently marked the wrong place for the "overall rating". It should have been a 5 start instead of a one star as shown. Sorry Mr. Quintana for my mistake and I am very sorry for the error. Don More
July 23, 2018
Robert is the BEST!! Robert has been our service advisor for a few years now and he always does a great job! I know we are being treated fair and he has our best interest Robert has been our service advisor for a few years now and he always does a great job! I know we are being treated fair and he has our best interest in mind. Won't go anywhere else! More
July 15, 2018
Good experience as alaways Always friendly, prompt, and get me out fast. I will keep coming back as I have for many years. Thank you for taking good care of us. Always friendly, prompt, and get me out fast. I will keep coming back as I have for many years. Thank you for taking good care of us. More
Other Employees Tagged: David Scott
Dealership Inventory (298 Vehicles)

