Robert Quintero | Page 5

Service Manager

Hemborg Ford

1900 Hamner Ave
Norco, CA 92860

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41 Reviews

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41 Reviews

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41 Reviews of Robert Quintero

August 20, 2014

Dealership Rating

Warning do not buy a used vehicle from this dealership. I bought a used vehicle and purchased a 2 year warranty on it. About three weeks later I noticed it was leaking oil. Make it a short story I took that I bought a used vehicle and purchased a 2 year warranty on it. About three weeks later I noticed it was leaking oil. Make it a short story I took that vehicle back five times and it was still leaking oil. I had this vehicle for 2 months and it was at the service dept. at for a month. After being in 3 different rental cars, I took it back and they got me into a new one. This cost me a lot of money. I should of took them to arbitration on it. I will never buy or service another vehicle at this dealership again. Beware, service dept. is shady from the manager all the way down. More

by chadneisen

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jorge Chavez , Daryle Uhrich

Sep 18, 2015 -

Hemborg Ford responded

Hi Chad, I want to apologize for the experience you had at our dealership! I want to personally thank you for bringing this to my attention and I am glad my team did get you into a new vehicle. I understand your frustration and want to let you know that we will use this feedback to ensure it does not happen again.