Robert Rhodes | Page 2

I have been dealing with Haasz Automall for the past 15 years and the people for the most part have been great as well as the service. years and the people for the most part have been great as well as the service. More

Print

Customer service review Very good service outstanding. This is the best customer service experience I’ve had in a long time. I truly wish other companies would take this muc Very good service outstanding. This is the best customer service experience I’ve had in a long time. I truly wish other companies would take this much time with their customers More

Print

Auto Repair Great Experience, Very helpful in explaining the problem my car was having after the diagnosis. I was given a loaner and continued my normal routine, Great Experience, Very helpful in explaining the problem my car was having after the diagnosis. I was given a loaner and continued my normal routine, car was repaired in a timely manor and very happy with the service department. Thanks More

Print

Great prices on my truck. Great customer service. Never had an issue getting my truck in for a oil change or tire rotation. Love this place. had an issue getting my truck in for a oil change or tire rotation. Love this place. More

Print

We came out when it was raining and David Igleheart was the only sales man that came out to help us. He was easy to work with and answered all our questions. This is our second vehicle that we have purcha the only sales man that came out to help us. He was easy to work with and answered all our questions. This is our second vehicle that we have purchased from Haasz and this experience was as great if not better then the first. More

Print

Haasz Automall saves the day again and again Hats off to Ken Ruffier of the sales dept and formally of the service dept and parts manager Bob Rhodes. My daughter who now lives in Utah was on a ca Hats off to Ken Ruffier of the sales dept and formally of the service dept and parts manager Bob Rhodes. My daughter who now lives in Utah was on a camping trip in Colorado and got a flat tire on her 2009 Jeep bought & serviced thru Haasz. Her McGard lug lock key for a very strange reason did not work to release her spare. She got it towed to a service shop in Boulder,Colorado but they did not have the tools or master key to release. They wanted to drill into the lock lugs at $ 100 a lug . Luckily my daughter had taken pictures of the lug, malfunction key and her McGard Registration card. After a phone call to Kenny and bringing that information to him, he directed me to Bob Rhodes who called McGard and was able to get a replacement key next day'd to the shope in Boulder,Colorado where the Jeep is and we avoided a very costly procedure. I fully thank Kenny and Bob whom are of the 5 Star Culture of staff and people of Haaszauto Mall and why I have been an advocating cusotmer of their's since they opened in 2006. Just the typical value add service that comes with dealling with Haaszautomall in Ravenna and Dalton. Chas Lauria Hudson,Ohio More

Print

Exceptional Employees We usually have at least one big repair a year on our old '99 Jeep Cherokee. We've had service from Haasz in Ravenna for quite a few years now. In M We usually have at least one big repair a year on our old '99 Jeep Cherokee. We've had service from Haasz in Ravenna for quite a few years now. In May, we needed to order a Mopar radiator, so of course we called Bob Rhodes in the parts department. Bob is always so courteous and professional. He took extra time to make sure we had the correct radiator--he even helped us measure it out of the box when we came to pick it up! Also, the service personnel, from the schedulers to the mechanics are always professional and knowledgeable. We always request Jimmy Johnson to work on our Jeep and he always does a superb job. This time was no exception, JImmy took care of our car as if it were his own. Holly Ferrara was especially pleasant and efficient. She was genuine and listened to our concerns. Next, we always stop in the sales room and talk to Geno Gordon. While we are not yet ready to part with our old '99 Jeeps, we still enjoy talking with Geno about the new and used Jeeps at Haasz. Of course, when we are ready to buy, Geno is THE MAN. Finally, our service experience wouldn't be the same without Bill Plumley greeting us with a hug and a smile--this time he even gave us two Haasz Jeep hats. He also took extra time out of his day to text us updates about our service. Haasz in Ravenna has an exceptional service department--it's worth the 30 minute drive. Many thanks to everyone!! More

Print

Overall quality dealership for service and sales who takes care of their customers for the long run. Great to see sales & service work together since the dealership was created in 2007 and remains that takes care of their customers for the long run. Great to see sales & service work together since the dealership was created in 2007 and remains that way More

Print