Robert Santiago | Page 3

Leased a 2021 Highlander XSE. Salesman was Van Mcrae and he was accommodating and easy to work with, the internet sales Manager Juan is always a pleasure to work with as I am a repeat customer. Overall happ he was accommodating and easy to work with, the internet sales Manager Juan is always a pleasure to work with as I am a repeat customer. Overall happy with deal and wheels and really that is all that matters More

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This is my second purchase of a Toyota at Arlington. They are friendly an courteous. The service department has always been helpful and on time. They are friendly an courteous. The service department has always been helpful and on time. More

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Lied to about several things! Financing was not as explained. Gift card promised to the referral source but never received Avoid this dealership!! explained. Gift card promised to the referral source but never received Avoid this dealership!! More

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Allan Thornton made a very detailed explanation of every function of the highlander's feature. I felt the worth of my every penny. Of course he expedited my decision to buy the car and I did not regret. function of the highlander's feature. I felt the worth of my every penny. Of course he expedited my decision to buy the car and I did not regret. More

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This is absolutely the worst dealership. Will never buy from there again. Finance person was sarcastic because I didn’t want to buy gap insurance. It took 5+ hours to purchase a truck. They do not want t from there again. Finance person was sarcastic because I didn’t want to buy gap insurance. It took 5+ hours to purchase a truck. They do not want to give you a fair price on trade ins and they charge you for all kids of extra fees. Buyers beware or avoid this place altogether! More

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I had a wonderful experience at Arlington Toyota. Great customer service since I buy my car with Luis Allen, my finance person Robert Santiago was beyond amazing. Doing service so far so good as well. customer service since I buy my car with Luis Allen, my finance person Robert Santiago was beyond amazing. Doing service so far so good as well. More

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I bought a 2019 Dodge grand Caravan and when were you just doing the paperwork I told him I will go home and get the tag to be transferred To this vehicle he said no all I had to do was send him a pictur just doing the paperwork I told him I will go home and get the tag to be transferred To this vehicle he said no all I had to do was send him a picture of it so I emailed him a picture of the tag and I text it to his phone and he did not turn it in so they charge me for a whole new tag their mess up cost me over $300 More

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Si necesitas a alguien que hable español y necesitas ayuda en adquirir tu nuevo carro pregunten por Suellen. Desde el día 1 estuvo para ayudarme, me ayudo en todo lo necesario para irme a casa con mi To ayuda en adquirir tu nuevo carro pregunten por Suellen. Desde el día 1 estuvo para ayudarme, me ayudo en todo lo necesario para irme a casa con mi Toyota Camry 2020 el cual tanto deseaba... Gracias SuellenChanged my mind More

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The service we received from Arlington Toyota was excellent. From the time we made a phone to end of sale. Way go Josh you awesome excellent. From the time we made a phone to end of sale. Way go Josh you awesome More

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Great sales person, kept in touch constantly to find the price I wanted for the car within my budget and made it happen, will purchase again price I wanted for the car within my budget and made it happen, will purchase again More

by Minh-Em Verified Customer Verified Customer

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