Robert Schlecker

Caring, motivated and really simplified the processes. She what you want with a sales person. She what you want with a sales person. More

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am extremely disappointed with my recent experience at this dealership, primarily due to the conduct of the sales manager. Throughout the negotiation process, there was little flexibility on pricing, d this dealership, primarily due to the conduct of the sales manager. Throughout the negotiation process, there was little flexibility on pricing, despite several commitments that ultimately were not honored. The vehicle was presented in an unprepared and dirty condition, which was surprising given that we were moving toward finalizing a purchase. When I asked for time to carefully review and think through the numbers, the sales manager became visibly frustrated. Once I agreed to the pricing, he quickly shook my hand and abruptly left, without ensuring the remainder of the process was handled professionally. His focus often shifted to personal topics that were inappropriate and unrelated to the transaction, including showing my husband photos of himself and discussing his physique, which felt unprofessional and unnecessary. I even commented if he was getting this from his FansOnly page. The Finance guy even told him not to show us anything and put his phone away. While the rest of the staff we encountered were courteous, the sales manager dominated the interaction from start to finish and then disappeared before the process was complete. It was even mentioned by staff that he routinely leaves promptly at 4:15 p.m., leaving others to manage his responsibilities. Additionally, I received an IOU for a car wash despite already having complimentary monthly washes included with my vehicle purchase. I brought these concerns to both dealership management and the assigned sales representative, yet I did not receive a professional response or any apology from the sales manager. I genuinely appreciate Dodge and Ram vehicles and anticipate purchasing two additional vehicles in the coming months. However, based on this experience, returning to this particular dealership is unlikely. More

by Stephen Dubinsky Verified Customer Verified Customer

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communication with the service department is absolutely terrible. when we finally were able to get our vehicle in for service, it was not fixed properly. upon calling back with a separate emergency, the as terrible. when we finally were able to get our vehicle in for service, it was not fixed properly. upon calling back with a separate emergency, the assistant who answered the phone lies saying theres no one who can help. eventually we get the manager rob on the line who then hangs up on us. no service was performed. no one reached out after. we will be taking our business and vehicles elsewhere. More

by drahos.daniel Verified Customer Verified Customer

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Fantastic vibe! Easy deals made there! I would send my family and friends there with no problem... Easy deals made there! I would send my family and friends there with no problem... More

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Amazing work by all! They worked miracles to help me out and it was a success! They worked miracles to help me out and it was a success! More

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I had a great experience at this dealership Angela and rob were amazing. Very easy process and I came home with my dream car. Highly recommend this dealership if you looking for new or used car. rob were amazing. Very easy process and I came home with my dream car. Highly recommend this dealership if you looking for new or used car. More

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They have a friendly staff who helps get things done. My salesman Joe Conrad did a wonderful job getting the deal to the finish line My salesman Joe Conrad did a wonderful job getting the deal to the finish line More

by dan@gofortheshowinc.com Verified Customer Verified Customer

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Excellent service, no hassle, no games, straight up good deal, great staff and atmosphere. Extensive inventory of cars/trucks. We are a repeat customer. Rob, Nico and Tommy were the best. They understood ou deal, great staff and atmosphere. Extensive inventory of cars/trucks. We are a repeat customer. Rob, Nico and Tommy were the best. They understood our situation, time schedule and budget and were very accommodating and determined and we got it done. Very satisfied. Our new goto dealership More

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GM ROB WAS AMAZING! !! I would recommend Rob and this dealership to anyone looking to buy a car!! He made the process of trading in my car and getting into my new 2025 je !! I would recommend Rob and this dealership to anyone looking to buy a car!! He made the process of trading in my car and getting into my new 2025 jeep grand cherokee so smooth and fast! He was incredible! He got me exactly what I wanted I didnt have to settle which is what every other dealership wanted me to do. This was the best experience I have ever had a dealership! He is truly so knowledgeable and professional! THANK YOU ROB!! - Marissa More

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When I went to accept delivery on my vehicle, Will Ventura asked me if I wished to finance "the" extended warranty. When I said I don't buy extended warranties, he said "The deal is contingent on the Ventura asked me if I wished to finance "the" extended warranty. When I said I don't buy extended warranties, he said "The deal is contingent on the extended warranty" and "That might be a deal breaker." He left the office, spoke with someone, came back and said "Yeah, we're gonna take a pass" [on the sale]. I asked for a refund of my deposit and he said it had to "go to accounting", but to call him if I hadn't received it by the following Wednesday (in 5 calendar days). On Day 3, Rob Schlecker called and said he would "never" let his mother or sister buy a vehicle without an extended warranty (wonder why he didn't say father/brother...hmmm). He would hate to see me have a breakdown out in the "boonies." I said if you sell a quality vehicle, a warranty's not needed. He said he'd talk to Ventura. No one ever called or contacted me. I sent numerous emails (including cc'ing the owner Jonathan Vigorito) to Schlecker and Ventura requesting the refund. I left voicemails, too and never received any reply (via email or phone). I had my attorney write a letter requesting the refund. AMAZINGLY, they called me the day they received the letter and said "Come on down for your refund" (without mentioning the letter). I'd never do business with this dealer! I have bought numerous vehicles in my life (I am > 60 years old) and have never had a dealer try to twist my arm into buying an extended warranty like this, or even close to like this. Beware... More

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