Robert Serrano

Mr Dorvil was very responsive and knowledgeable of the vehicle and respected our wishes and desire and help us make the riht decision for us vehicle and respected our wishes and desire and help us make the riht decision for us More

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Staff was welcoming and informed us of all our options . They showed all the all the safety features of our new car ! Tasca is our new family dealership! They showed all the all the safety features of our new car ! Tasca is our new family dealership! More

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Our new car purchase experience was a good one! In on a Tuesday and out by Thursday with a new car. Salesman was very knowledgeable and patient. The price and financing were right and the financ In on a Tuesday and out by Thursday with a new car. Salesman was very knowledgeable and patient. The price and financing were right and the finance and general managers were a pleasure to work with as well. More

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After dying in traffic, our 2007 Sonata (in good shape and with only 85,000 miles) was towed to Tasca Hyundai for repairs. The diagnostic process for a non-running 19 year old car was a nightmare. The s and with only 85,000 miles) was towed to Tasca Hyundai for repairs. The diagnostic process for a non-running 19 year old car was a nightmare. The service dept. had difficulty diagnosing the problem. It was taking a very long time, required many replacement parts and a few heated discussions, not to mention a lot of patience. The process was extremely frustrating and repair costs were still mounting. The value of the car was not worth what these repairs might end up costing us. We met with Mr. Serrano, the new General Manager, to explain our circumstances, and to "argue" our case. Mr. Serrano listened intently to whatever we had to say, and within an hour, had spoken to the service department and resolved everyone's concerns in a very agreeable and unexpected way. Both my husband and I left the dealership feeling that Mr. Serrano was very professional and respectful to us, and he had earned our trust. We decided to forego any more repairs on the Sonata and returned to Tasca to purchase a new Hyundai Tucson. If we had not met with Mr. Serrano, we would have had a huge repair bill, possibly no car to show for it, and would definitely have gone elsewhere to purchase a new car ... but he won our trust. We feel that Tasca Hyundai is now under the very capable watch of Mr. Serrano, and we returned there to purchase our new car. The purchasing process was a pleasure. Our salesman was very knowledgeable. Mr. Serrano greeted us with a friendly smile and handshake, and made sure that we were taken care of and happy at the end of our experience. He is an upstanding individual in an industry that sometimes has a "bad" reputation. Kudos to Mr. Serrano, and a big THANK YOU from two very satisfied customers and fans! More

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