251 Reviews
Write a Review251 Reviews of Robert Simmons
April 11, 2024
The service advisor, Robert, is wonderful. He always make me feel like I’m a VIP just like the sign says in tho lobby leading to the wait area. He arranged a shuttle to take me somewhere and He always make me feel like I’m a VIP just like the sign says in tho lobby leading to the wait area. He arranged a shuttle to take me somewhere and this is the wonderful treatment I always receive! More
April 04, 2024
I went to Bill Ray Nissan for a check engine light check. I go there regularly for my maintenance and the service is always a 10/10. My advisor Robert is the greatest. He was so efficient and kind. He called I go there regularly for my maintenance and the service is always a 10/10. My advisor Robert is the greatest. He was so efficient and kind. He called me when my part was in and also called me once my car was ready for pick up. He is always so helpful. I appreciate him explaining things to me in a way that I can understand. More
Other Employees Tagged: Ryan Chambers, Darryl Driver , Zach Villalobos
April 04, 2024
Robert was very helpful by staying in touch about my car's maintenance needs. He gave me complete estimates of both dollar amounts and the urgency of the repairs that were needed. Then he kept me info car's maintenance needs. He gave me complete estimates of both dollar amounts and the urgency of the repairs that were needed. Then he kept me informed of the status of the repairs. He was extremely professional in his service. More
Other Employees Tagged: Zach Villalobos
April 02, 2024
We received excellent service from your dealership regarding the airbag emblem recall we had received from Nissan. The customer service rep was very helpful in scheduling our appointment for this rep regarding the airbag emblem recall we had received from Nissan. The customer service rep was very helpful in scheduling our appointment for this repair, and kept us informed as to the progress during our visit. We were very pleased with the service we received and wouldn't hesitate to recommend this dealership to all our Nissan friends and neighbors. More
March 21, 2024
Had an appointment to service my car since my engine light came in. The team was amazing. They explained the issue, approximately how long it could take. Was given the option to wait at home which was g light came in. The team was amazing. They explained the issue, approximately how long it could take. Was given the option to wait at home which was good. I was shuttled home by their porter, and picked up when services were completed. I think his name was Mr. Viera, at least according to caller ID. He was great to talk to. It's always a great experience at Bill Ray Nissan. More
Other Employees Tagged: C. Viera
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