251 Reviews
Write a Review251 Reviews of Robert Simmons
October 20, 2024
Experience was great thanks to Jake was very good car got cleaned everything was great cleaned everything was great More
Other Employees Tagged: Zachary Dambaugh, Tony Carcamo, Darryl Driver, Juan Mahoney , Anthony Conley
October 20, 2024
There is no where else I would service my vehicle. Friendly staff and great technicians! Friendly staff and great technicians! More
Other Employees Tagged: Zachary Dambaugh, Tony Carcamo, Darryl Driver, Joseph King, Juan Mahoney, Daniel Shepherd, Van McKenzie , Omandi Manderson
October 20, 2024
I love this service center! Robert Simmons is my favorite! Everything is always handled with care. Everyone is so nice and helpful. I always have a satisfactory appointment. Robert Simmons is my favorite! Everything is always handled with care. Everyone is so nice and helpful. I always have a satisfactory appointment. More
October 19, 2024
Robert was great! Provided excellent customer service. He displays an upbeat and happy personality. A positive experience on my recent servicing. Provided excellent customer service. He displays an upbeat and happy personality. A positive experience on my recent servicing. More
October 18, 2024
Robert is an amazing advisor… every time I come to Nissan he makes sure to give me A+ customer service as well as helps me understand what is going on with my car. I come to bill ray nissan because of the pe he makes sure to give me A+ customer service as well as helps me understand what is going on with my car. I come to bill ray nissan because of the people amazing customer service all the time and I will continue to choose Robert as my advisor for when I come in. More
October 13, 2024
Courteous, great communication, and informative. They let me know what needed to be serviced on my car besides the oil change I came in for. I got to see photos of the area of concern, and could dec They let me know what needed to be serviced on my car besides the oil change I came in for. I got to see photos of the area of concern, and could decide right from my phone what I could take care of that day. More
October 04, 2024
Robert was the rudest and most awful service advisor that I've ever had at Nissan. The car had an oil leak and was leaking oil profusely and he still released it knowing all of this. He argued with me and ca I've ever had at Nissan. The car had an oil leak and was leaking oil profusely and he still released it knowing all of this. He argued with me and called me and my mom a liar stating that "We rushed him so he didn't have enough time to look at the car the frist time it was brought in". This is a false claim and he needs a lot of customer service training. He is not customer centric and he had a lot of attitudes towards me and I feel like I was being mistreated. He even had the nerve to say " I don't know what's wrong with your mother". He does not have any respect for his clients. I've always had good experiences at Bill Ray but this by far was the worst. DO NOT PUT HIM AS MY SERVICE ADVISOR EVER AGAIN!. More
September 30, 2024
Excellent service, very helpful and able to get my car repaired in a timely manner! repaired in a timely manner! More
Other Employees Tagged: Zachary Dambaugh, Tony Carcamo, Darryl Driver, Juan Mahoney , Anthony Conley

