Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 2

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
267 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

267 Reviews

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267 Reviews of Robert Solis

July 30, 2026

Dealership Rating
Employee Rating

Welcoming and professional. Everything explained in detail. Timely service and the car wash was a pleasant surprise. More

by BEV9
Service Price Transparency
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Recommend Dealer
Yes
Jul 31, 2026

Germain Honda of Surprise responded

Thank you for your wonderful review! We're glad you found our team welcoming and professional, and that everything was explained clearly. It's great to hear you appreciated the timely service and enjoyed the complimentary car wash. We look forward to seeing you again! Best Regards, Sassha Motz General Manager

July 27, 2026

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I called Robert after being told by Earnhardt Honda that they were going to hold our car for a week before looking at it. He got us right in. Parts needed to ordered, but our car was fixed properly the ne More

by FRANK_MERLINO
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2026

Germain Honda of Surprise responded

Our team is happy we were able to assist and get your vehicle concerns quickly addressed and get you back on the road. Thank you for allowing us to assist, and we do hope to be of service to you again. Best Regards, Sassha Motz General Manager

July 22, 2026

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Wonderful experience. I liked the fact the service advisor wasn't pushy as in other Honda dealers in the area. I will definitely be bringing both of my Honda vehicles in h More

by MJKANCELER
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Recommend Dealer
Yes
Jul 23, 2026

Germain Honda of Surprise responded

Thank you for sharing your positive and no-pressure service experience with our team. Here at Germain, our staff is dedicated to providing a quality experience while providing you with all the information you need to make informed decisions about the care of your Honda. Best Regards, Sassha Motz General Manager

July 22, 2026

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The problem was corrected ahead of schedule and my service advisor, Robert Solis, was able to apply coupons which saved me money. More

by roman4soccer
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Recommend Dealer
Yes

Other Employees Tagged: David McKee

Jul 23, 2026

Germain Honda of Surprise responded

Thank you for taking the time to share your positive experience with Robert and our team. Best Regards, Sassha Motz General Manager

July 20, 2026

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Robert is excellent! Professional, nice and knowledgeable. He always treats us well when we go in. More

by ellisohana
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Recommend Dealer
Yes
Jul 21, 2026

Germain Honda of Surprise responded

Your continued business and trust in Robert for your automotive needs mean a great deal to our team. See you next time. Best Regards, Sassha Motz General Manager

July 20, 2026

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Kind, friendly service. Robert listened to everything I said and gave me everything I requested, nothing more and that’s exactly what I wanted to happen. More

by kathymwatson
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Recommend Dealer
Yes
Jul 21, 2026

Germain Honda of Surprise responded

Robert and our team focus on delivering a quality guest experience by meeting our guests' expectations. This is achieved by listening closely and delivering on their request. Best Regards, Sassha Motz General Manager

Jul 21, 2026

kathymwatson responded

Thanks for doing such a great job.

July 18, 2026

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Robert was super helpful and was able to answer my questions. He always provides great customer service and followed up with me when my vehicle was being serviced. I'm really pleased with the servic More

by envizionme2
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Recommend Dealer
Yes
Jul 20, 2026

Germain Honda of Surprise responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Thank you for your positive feedback! See you next time. Best Regards, Sassha Motz General Manager

July 17, 2026

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Great service. On time. Friendly and courteous staff. No pressure. I would recommend this dealership. More

by Clyman45
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Recommend Dealer
Yes
Jul 20, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for your kind recommendation. See you down the road. Best Regards, Sassha Motz General Manager

July 16, 2026

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The service at Germain Honda of Surprise is the best! They know how to treat their customer right and have fair pricing! Thank you!!! More

by dmckee1980
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Recommend Dealer
Yes
Jul 17, 2026

Germain Honda of Surprise responded

Our sales and service teams are dedicated to customer satisfaction, and they work hard to provide our guests with only the best care. Thank you for choosing Germain for your service needs. Best Regards, Sassha Motz General Manager

July 15, 2026

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Robert has been great to work with. He communicates well and follows up after service. More

by a.campillo87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for sharing your experience with Robert. His dedication to customer satisfaction, commitment to communication, and follow-up reinforce our commitment to our guests to provide only the best care. Best Regards, Sassha Motz General Manager

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