Dealership Experience
18 yrs, 5 mos
Industry Experience
21 yrs, 7 mos
Languages Spoken
English
49 Reviews
Write a Review49 Reviews of Robert Stein
May 02, 2014
Superior Service Often we have heard the slogan for Keystone.."no pressure no hype" and that is exactly what they deliver! Never going to another dealership again. Often we have heard the slogan for Keystone.."no pressure no hype" and that is exactly what they deliver! Never going to another dealership again. More
Other Employees Tagged: Richard Wobensmith
April 05, 2014
Excellent experience, perfect sale We set up an excellent, hassle-free lease of a new Volvo with trade-in of an older Volvo. Leading up to the sale Craig was available by email and resp We set up an excellent, hassle-free lease of a new Volvo with trade-in of an older Volvo. Leading up to the sale Craig was available by email and responsive at all times to answer our questions and find solutions for us. On the day of sale, Paul was attentive to our needs and interests and extremely helpful showing us cars and getting us set up, and Paul has been thorough with follow-up, seeing if we have any further questions that he can help us out with. And on the day of sale, Rob made our purchase and paperwork process straightforward and stress free. Excellent experience all around! More
Other Employees Tagged: Craig Hurley, Paul Heiser
January 01, 2014
Paul Heiser, our salesman was great - nice guy, low pressure, knowledgeable about the car, and quick to respond to questions during the sales process after our initial visit. He made the process very pressure, knowledgeable about the car, and quick to respond to questions during the sales process after our initial visit. He made the process very smooth and efficient - just what we were looking for. Strong recommendation for both dealership and salesperson. More
Other Employees Tagged: Paul Heiser
December 30, 2013
I stopped in to take a look at a used 2012 volvo. After a test drive, I was back two days later to purchase it. It just arrived to the lot when I stopped in, but the entire process was perfect. The car was f test drive, I was back two days later to purchase it. It just arrived to the lot when I stopped in, but the entire process was perfect. The car was fairly priced and they gave me a reasonable price for my trade it. They explained to me their justification for the price that was offered. Paul was very friendly and knowledgeable. I would recommend him to anyone looking for a volvo. Robert- he explained to me the entire payment process and the extras that i could buy if I wanted. No pressue, but he did a great job telling me what they included. A+ More
Other Employees Tagged: Paul Heiser
November 04, 2013
We received top service and concern for us with our purchase of a 2008 Volvo S80. Even tho it was a used vehicle the care and detail given for our purchase was above reproach and always friendly ... On purchase of a 2008 Volvo S80. Even tho it was a used vehicle the care and detail given for our purchase was above reproach and always friendly ... Once the decision was made Rob Stein made it so easy to complete the paperwork and everything was set for us to take possession . We would highly recommend this dealership to others. More
Other Employees Tagged: Joe Craig
November 04, 2013
My husband and I drove 2 1/5 hrs. to Keystone Motors finding them on the Volvo website, figuring we should be able to find a car with the amount of vehicles on their website. We wanted another Volvo aft finding them on the Volvo website, figuring we should be able to find a car with the amount of vehicles on their website. We wanted another Volvo after our 2004 Volvo with 208,000 miles was totaled after deer vs. car with no one hurt. They are easy to find in Doylestown which was the very first time we were ever in that town. Joe Craig was the first to meet us (I hate car salesmen) but he was fantastic he answered all our questions, didn't consonantly follow us around the lot and he left us alone to make a decision. We actually bought 2 cars, we were only going to look at a S60. We chose a left over 2013 S80 the price was very good!! And also a 2002 S60 with only 29,000 miles!!(for our daughter). They gave us a very good deal we couldn't pass up. Robert Stein did all our paper work for both cars which actually went very smooth. Once we decided on the S80 (it was in the showroom) Keystone got our car ready in less then 2 hours, even after halfway signing through the paper work we decided to get the ResistAll (Protection for paint and leather/vinyl) . They really went out of their way to get us out in a timely manner since we lived so far away! Since we went down in our rental car and bought a new Volvo we had no one to drive the 2002 home, Keystone is going to deliver the 2002 to our house!! WOW!! Keystone Volvo is definitely worth checking out! More
Other Employees Tagged: Joe Craig
October 24, 2013
My recent vehicle purchase experience at Keystone Motors Doylestown was outstanding. From the time I arrived, a friendly atmosphere of helpful staff made the entire process enjoyable. Salesperson Paul Hei Doylestown was outstanding. From the time I arrived, a friendly atmosphere of helpful staff made the entire process enjoyable. Salesperson Paul Heiser took the time to understand my needs and focused on delivering results. This is my third Volvo purchase over the past 22 years and Paul’s knowledge of my old car (2001 S60) allowed him to quickly supply clear, understandable comparisons to this new vehicle (2013 S60). I felt very comfortable operating all the new controls before I even left the lot. I would also like to compliment the efforts of Finance Manager Rob Stein and Office Manager Dianna Downey. The paperwork portion went very smooth and they also were quite helpful with investigating/advising me on a couple of additional PA DMV issues I needed to resolve. After first visiting a couple of other dealers in the area, it was clear that Keystone Motors Doylestown provided the best option for me, the right vehicle at a great price, accomplished in a friendly atmosphere focused on customer service. Thanks Paul, Rob, Dianna and the rest of the Keystone team for your outstanding efforts. I plan to highly recommend Keystone Motors Doylestown to my friends and family. More
Other Employees Tagged: Paul Heiser
May 10, 2013
The staff at Keystone Volvo were friendly, professional, and responsive. Paul Heiser was a great sales representative, making our car-buying experience a pleasant one. He explained many features of the S60, and responsive. Paul Heiser was a great sales representative, making our car-buying experience a pleasant one. He explained many features of the S60, but without the hype/pressure that is a turn-off at some other car dealerships. More
Other Employees Tagged: Paul Heiser
May 06, 2013
This dealership was just as advertised, no pressure,no hassle. They are friendly, courteous, knowledgeable and efficient. Best new car experience I have ever had.. hassle. They are friendly, courteous, knowledgeable and efficient. Best new car experience I have ever had.. More
Other Employees Tagged: Richard Wobensmith
April 06, 2013
All employees were friendly efficient and accommodating, especially when it came to my time. communication was excellent and I ended up with the exact vehicle i wanted especially when it came to my time. communication was excellent and I ended up with the exact vehicle i wanted More
Other Employees Tagged: Paul Heiser

