Robert Stillman
Robert Stillman at Lexus of Orange County
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Robert Stillman | Page 3

Parts Manager

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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5.0
37 Reviews
5.0

37 Reviews

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37 Reviews of Robert Stillman

March 19, 2021

Dealership Rating
Employee Rating

Service was great from the moment that I pulled into the service drive. Was greeted by the Porter with a friendly good morning. I dealt with Mike Zearfaus (he was wonderful, and pleasant). Repair was finish More

by 629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Aracelis Mendez, Chris Nenning, Stephen Berkowitz , Michael Zearfaus

Mar 19, 2021

Lexus of Orange County responded

We are so grateful for your excellent feedback! Thank you for trusting Lexus of Orange County with your business. We wish you many safe and happy miles ahead!

January 15, 2021

Dealership Rating
Employee Rating

Great spot for service. Everyone is nice and accommodating to your needs. Mike is a great addition to the staff at Lexus. Nice clean, new facility More

by 629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Aracelis Mendez, Chris Nenning , Michael Zearfaus

Jan 15, 2021

Lexus of Orange County responded

Thank you for the great feedback about our service and facilities! It's wonderful to hear that Mike and our team took excellent care of you. Enjoy your weekend! - Lexus of Orange County team

November 14, 2020

Dealership Rating
Employee Rating

Great team they help me with anything I need!! They answer all my question, go above and beyond! I couldn’t ask for a better car!! More

by RED.ANT88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 16, 2020

Lexus of Orange County responded

This feedback made our day and we appreciate you taking a moment to share. It was a pleasure to have your business at Lexus of Orange County and on behalf of all of us here, safe travels in your new vehicle!

November 10, 2020

Dealership Rating
Employee Rating

The team handled everything professionally. I was taken care of right after. The waiting area was very nice and I was offered a beverage. A very nice experience. More

by divita4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 11, 2020

Lexus of Orange County responded

Thank you for the great feedback about our service and facilities! All of us at Lexus of Orange County are glad to know that you're a satisfied customer. Enjoy your new vehicle!

September 02, 2020

Dealership Rating
Employee Rating

When I come for anything. They treat you like royalty. They make sure you walk out with a smile on your face. try them out. More

by Crystalsimmons9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 02, 2020

Lexus of Orange County responded

Hi Crystal - Your review made us smile! Thank you so much for being part of the Lexus of Orange County family. We look forward to assisting you next time.

July 28, 2020

Dealership Rating
Employee Rating

I’m not happy I drove off lot with less than 1/4 tank of gas back light out and no window washer fluid unsatisfactory More

by melissamadden30
Recommend Dealer
No

Other Employees Tagged: John Roscino, Govaia Larcher

Aug 11, 2020

Lexus of Orange County responded

Hi Melissa, we expect customers to be confident when they drive away and I sincerely apologize if we let you down. It is disappointing to hear that you are frustrated with your recent experience and I'd like to try to make things right. I will need some more information, however, I am afraid I won't be able to find your contact information. Would you please consider calling me at your convenience? Thank you, Jason Cohen - General Manager - (845) 589-5424.

June 27, 2020

Dealership Rating
Employee Rating

I had a less then good experience at Lexus of Orange. The sales manager tried to charge me over $1,000. To remove tinting on my trade in or an Acura TL with factory tinting, bought from a NY Dealer. After lo More

by Ptw1143
Recommend Dealer
No
Jul 01, 2020

Lexus of Orange County responded

Thank you for taking the time to leave your feedback. We're sorry to hear your experience with us did not meet our five-star standard. If you would like to discuss this matter further please contact us at (833) 822-2216.

May 25, 2020

Dealership Rating
Employee Rating

I went for my 10,000 mile service and I was very satisfied because it included a car wash. Everything was finish in a timely manner More

by nadinearmijo
Recommend Dealer
Yes
May 26, 2020

Lexus of Orange County responded

Thank you for the positive feedback! We look forward to seeing you again in the future.

May 19, 2020

Dealership Rating
Employee Rating

As usual nothing but the best service in the county! Chris Nenning is a great person with awesome knowledge. Cely is a doll as usual. The technicians are simply the best and timely. Detail is just that More

by LeidaR3781
Recommend Dealer
Yes
May 20, 2020

Lexus of Orange County responded

Thank you for the excellent feedback! We're glad to know that our team provided you with amazing service. We appreciate your loyalty to our dealership.

May 18, 2020

Dealership Rating
Employee Rating

I had a great experience .the whole process was great the staff was extremely helpful with step of the process.i would highly recommend lexus More

by michealbletcher123
Recommend Dealer
Yes

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