Robert Stokes

They are so nice people,they know how to handle there customers,and they do understand the customer they are dealing with customers,and they do understand the customer they are dealing with More

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I needed a vehicle quickly and Carlos was instrumental on getting the car I wanted getting the car I wanted More

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I have been a customer with this company for more than 2 years and not once they have let me and family down. From the management to the salesman they went far and beyond their limits to have us approved fo years and not once they have let me and family down. From the management to the salesman they went far and beyond their limits to have us approved for a vehicle Especially with no and low credit scores. Scott, Robert, Carlos and Fernando all helped us. Carlos: Hats off to you our main salesman whom never gave up despite myself from being very difficult. Fernando: kudos for you - who strongly recommend to test drive the vehicle after a several No’s from us. Robert: appreciate your help with our car insurance especially when most insurance place gave us high prices. Scott: You have a great team - appreciate the each and everyone. For my review : What I really love about this company: this is a family own business and they treat people/customers as their own. Carson Cars thank you so much for never letting us down. Keep up the good work and hope to see you all soon for another vehicle. More

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The people are kind and they’ll help you out a lot. Love this dealership. Love this dealership. More

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As we Arrived to Carson their Customer Service was Awesome, we were comfortable. They kept informed as to what was happening. Test drive was comfortable. They assisted me in choosing a vehicle .Ver Awesome, we were comfortable. They kept informed as to what was happening. Test drive was comfortable. They assisted me in choosing a vehicle .Very friendly staff Carlos & Robert sealed the deal no High Pressure. I will return when I buy a vehicle again. I will recommend Carson Cars to MY acquaintance. Thank You Kindly More

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This guys is so unprofessional and never returns calls. Good luck getting a hold of him. Good luck getting a hold of him. More

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Car was sent to me with serious issues, and as soon as there was a problem, Robert & Mike avoided me and became unresponsive. They won't honor their "warranty" or make it right once something is wrong. there was a problem, Robert & Mike avoided me and became unresponsive. They won't honor their "warranty" or make it right once something is wrong. More

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I purchased a 1993 Dodge Caravan for $6,000 on February 27th 2022, and at the time of purchase I noticed the tires were dry rotted and unsafe to be on public roadways. I made it known to Jack the sales ass 27th 2022, and at the time of purchase I noticed the tires were dry rotted and unsafe to be on public roadways. I made it known to Jack the sales associate, he told me since it was closing time to bring the Van back the next day (Feb 28th) and they would put adequate tires on the vehicle. I went in the very next day, I spoke with Jack and his exact answer was, "My manager told me that it's not covered under warranty but if you go get new tires we will cover 50% of the cost." Which I have done while the warranty is still in effect, and now being dismissed and the agreement not being honored. Also the tires are 19 and 20 years old which is against WA DOT RCW 46.37.425, the vehicle has a 90 day warranty which the car lot is refusing to honor, they are also refusing to achknowledge the Implied Warranty of Washington State for Used Vehicles sold by dealerships, RCW 62A.2-314. I was forced to spend $647.82 out of pocket for new tires in which the dealership offered me and I quote "A couple of hundred bucks" reimbursement but would not give me an actual amount. Obviously to keep me from filing a suit in small claims court which I am going to do since the business refuses to resolve this sittuation fairly and adequately according to state laws and regulations. This business has had MANY poor reviews of similar issues, and also while I was in the establishment today (5/14/2022) another lady was having issues with her Ford Taurus which they refused to repair or compensate for the issues that NEEDED to be repaired that were of obvious safety concerns on public roadways. This business obviously has little to no reguard for their customers safety or other motorists as well. They obviously are taking advantage of the lack of knowledge of laws and of the customers rights when purchasing a used vehicle. This business is a poor example to the American Economy and a detriment to the community in which it serves. More

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The folks at Carson Cars in Lynnwood, WA are absolutely amazing, they made buying a car feel awesome and stress free, they treated me like family. amazing, they made buying a car feel awesome and stress free, they treated me like family. More

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Purchased a beautiful GMC Denali at Carson Cars. Jack Coyle, our sales guy, was excellent at making our purchase extremely simple and uncomplicated. Jack took the time and effort to put together the best Coyle, our sales guy, was excellent at making our purchase extremely simple and uncomplicated. Jack took the time and effort to put together the best deal, and within a few hours we drove off the lot with an SUV, feeling overjoyed and content. He is an overall exceptional guy! The Carson team: Robert, Scott, and the Greek gentlemen, were all wonderful as well- We truley appreiciate all thier amazing helping hands. We will defiinitley recomend our friends and family. More

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