Robert Swanson

I went to this dealership to look at a Venza. The dealership appraised my used vehicle for approximately 12k less than what it typically sells for. They severely low balled my trade in. They the The dealership appraised my used vehicle for approximately 12k less than what it typically sells for. They severely low balled my trade in. They then came up with various excuses as to why they made a low offer on my vehicle. One of the arguments was that they may have problems with the vehicle after it sits on the lot, which did not make any sense as they inspected the vehicle prior to the appraisal. This claim was made by the sales manager Chris Czaja. Anyways, I had an overall horrible experience with the dealership and my sales person Bob Swanson. They lost my business and I will not be returning to this dealership. Nor will I recommend to friends and family. I would give them 0 stars if I could as they are essentially crooks when it came to my trade in offer, but want the highest price for vehicles on their lot. More

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Bob Swanson was fantastic. No pressure. Great Deal. Always looking out for his customers. Not a typical car sales guy,. No pressure. Great Deal. Always looking out for his customers. Not a typical car sales guy,. More

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I kept delaying the purchase of an additional car for our household because of past car buying experiences. I feel very lucky we landed at Grand Subaru. Bob was very helpful, kind and answered all of my many household because of past car buying experiences. I feel very lucky we landed at Grand Subaru. Bob was very helpful, kind and answered all of my many questions. This dealership is honest and upfront and is great at communication. Such a pleasant, personal, and hassle-free experience. Thank you!!! We are so happy to be driving a Subaru again!! More

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Very friendly and helpful and I am very happy with my purchase from Grand Subaru purchase from Grand Subaru More

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I can only describe my experience with Grand Subaru and Bob Swanson as excellent. Bob was knowledgeable trustworthy, transparent, and very much kept my best interest at heart. The entire interaction was po Bob Swanson as excellent. Bob was knowledgeable trustworthy, transparent, and very much kept my best interest at heart. The entire interaction was positive, and I was quite pleased to give them my business at the end of the day. More

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Bob Swanson is the ideal sales representative,: konwledgeable, friendly, thoughtful,and trustworthy......this further comment is intended for the owners of Grand Subaru: I served on the Customer S konwledgeable, friendly, thoughtful,and trustworthy......this further comment is intended for the owners of Grand Subaru: I served on the Customer Satisfaction Comittee, os a Major Metropolitan Hospital, as well as a member of the Standards Committee...and I would tell you this: Robert Swanson is a man who tells the truth irregardless of the circumstances, YOU are lucky to have an employee such as him ! More

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One of my best experienced buying a car,Bob was so helpful,honest and professional.Didn’t feel being pressured at all,and i think i got a good trade in value for my car and got a great deal with the c helpful,honest and professional.Didn’t feel being pressured at all,and i think i got a good trade in value for my car and got a great deal with the car i wanted. More

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Bob was very helpful in getting us a new car when our old one stopped working! They were upfront with numbers, didn’t play games, and got us in and out with a toddler! Great service! He was super kind and he one stopped working! They were upfront with numbers, didn’t play games, and got us in and out with a toddler! Great service! He was super kind and helpful! More

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We had a great experience, no pressure, test drove several vehicles. Our salesman Bod explained all the options and features of each model. several vehicles. Our salesman Bod explained all the options and features of each model. More

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Bob was awesome to work with, he listened and understood what I needed to do to get in a fantastic newer Subaru. I would highly recommend him and dealership. what I needed to do to get in a fantastic newer Subaru. I would highly recommend him and dealership. More

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