Robert Tew

They tricked me. I would not have leased my 2024 Buick Envision if I knew that you can not trust the word of even the sales manager. My text from sales reads "I got I would not have leased my 2024 Buick Envision if I knew that you can not trust the word of even the sales manager. My text from sales reads "I got you approved at $425/month for 36 months" - When i get to the dealership the deal changed to $650 / month, but was told that there was a $7000 rebate, and they were going to spread it out over 36 months to lower my payment by $200 / month. I took their word for it... Never do this... I did not get a copy of any paperwork for 5 weeks.... after i asked for it a 3rd time. GM Financial sends me a letter telling me that my payment is $658 and that I am past due... (I gave the finance manager $2000 at signing) long story short.... the dealership talked me into leasing the vehicle so they could get the rebated deal, and never made it right. I reached out to Jennifer Moore (owners daughter / rep) - no response... I promise this.... I am contacting all the places that i can...BBB, DMV, DMV, their underwriter, their bank, etc. Also have two local TV networks that have shown interest because of the text messages from the dealer compared to the actual deal. GM Financial is also investigating.... Dealers - you don't have to be dishonest to sell cars... we could have worked this deal out... but Royal Moore is comfortable with this type of thing... BG More

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It was a great experience never felt pressured always very helpful and accommodating! Would definitely buy there again! very helpful and accommodating! Would definitely buy there again! More

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Everyone is so nice and helpful. No one is intimidating or tries to pressure you into anything. I wish I could but a car every month just to come here No one is intimidating or tries to pressure you into anything. I wish I could but a car every month just to come here More

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Jason is knowledgeable and responsive. He definitely goes the extra mile in being helpful and coordinating all aspects of the sale. I would certainly recommend him! He definitely goes the extra mile in being helpful and coordinating all aspects of the sale. I would certainly recommend him! More

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Me trataron muy bien yo muy contento de aver comprado mi troca con ustedes gracias troca con ustedes gracias More

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