Robert Toves | Page 8

Friendly service experience. I was politely directed to the service area to order a replacement part for my vehicle and was greeted with exceptional service by Robert. He was abl I was politely directed to the service area to order a replacement part for my vehicle and was greeted with exceptional service by Robert. He was able to find the exact part I needed by matching my VIN number to it and also gladly assisted me in finding my FordPass member ID so that I could pay with points. One thing that really stood out was being able to complete my experience without interruption. He made sure to take phone calls and quickly put them on hold so that my wait wasn’t long and didn’t have me stand there while he was on the phone. All together just a great experience and I would most definitely come back to order parts here again. More

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I didn’t have time to make an appointment to have my vehicle serviced so I showed up at the dealership at 7:30. Ken Olsen was able to help me with a routine service very quickly didn’t an outstanding jo vehicle serviced so I showed up at the dealership at 7:30. Ken Olsen was able to help me with a routine service very quickly didn’t an outstanding job. More

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Robert in the parts department has taken care of me every time I’ve needed a part, he’s Awesome! Definitely recommend time I’ve needed a part, he’s Awesome! Definitely recommend More

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Robert Toves is an exceptional and professional parts advisor. He Walked me through a part order process and made me feel confident of continuing service at gosh Temecula. Highly recommend the staff for advisor. He Walked me through a part order process and made me feel confident of continuing service at gosh Temecula. Highly recommend the staff for future needs. More

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Great dealership. Robert in parts has helped me out on lots of occasions as well as Cameron in Service. I’ve had a unique situation with my used truck and they’ve both Robert in parts has helped me out on lots of occasions as well as Cameron in Service. I’ve had a unique situation with my used truck and they’ve both bent over backwards to help me out. Can’t imagine any other dealership doing that. Thanks guys More

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Parts counter is always fast polite and professional. Robert was very helpful today and got me out and back on the road quickly Robert was very helpful today and got me out and back on the road quickly More

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Jordan and and the rest of the ford staff, from sales to parts made this very easy experience. I must say that’s not the norm with most dealerships. parts made this very easy experience. I must say that’s not the norm with most dealerships. More

by bterlingua Verified Customer Verified Customer

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I dealt with the parts dept. (Robert Toves) He was very polite and helpful! He found the right part where others had failed in the past. (Robert Toves) He was very polite and helpful! He found the right part where others had failed in the past. More

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Robert Toves as always great customer service and knowledgeable of parts and even goes out of the way for me to know where the parts are on my vehicle. Amazing customer service knowledgeable of parts and even goes out of the way for me to know where the parts are on my vehicle. Amazing customer service More

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Robert in the parts department took great care of me. And he always puts in the extra effort. Great service and help always And he always puts in the extra effort. Great service and help always More

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