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Robert 'Trey' Potts

Overview Reviews (16) Inventory (197)

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Robert 'Trey' Potts

Finance Producer

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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5.0

16 Reviews

Overview Reviews (16) Inventory (197)

5.0

16 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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16 Reviews of Robert 'Trey' Potts

November 02, 2025

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Employee Rating

Thank you. I traveled 2 hours & they didn't waste my time, I love my truck! I highly recommend. I traveled 2 hours & they didn't waste my time, I love my truck! I highly recommend. More

by KarissaCotton

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jackson Hancock

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Nov 03, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review, Karissa! I'm glad to hear that you love your truck and appreciate your recommendation. Your satisfaction is important to us, and we look forward to serving you again at Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

October 29, 2025

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Employee Rating

Robert Blocker is the one! !! He is super professional but also down to earth and patient as we made our decision. Thank you, Robert for taking care of us! I was also very !! He is super professional but also down to earth and patient as we made our decision. Thank you, Robert for taking care of us! I was also very impressed with the dealership. The whole experience was great. More

by Monta Hymel

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Blocker

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Oct 29, 2025 -

Jim Norton Toyota Tulsa responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Jim Norton Toyota and that Robert took such good care of you. We appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

October 23, 2025

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Employee Rating

Luis did a great job. He exceeded my expectations, especially when it came to negotiating a deal on our behalf. He exceeded my expectations, especially when it came to negotiating a deal on our behalf. More

by Mike031187

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Pardo

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Oct 24, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Mike, for your wonderful review! We’re thrilled to hear that Luis exceeded your expectations and helped negotiate a great deal for you. Your satisfaction is our priority at Jim Norton Toyota, and we appreciate you sharing your experience. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

July 27, 2025

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Employee Rating

Tom Knight was a delight to collaborate in the purchase decision over the phone and meeting him in person was an added bonus. The TEAM at Jim Norton that we collaborated with, Tom and Trey Potts as well as decision over the phone and meeting him in person was an added bonus. The TEAM at Jim Norton that we collaborated with, Tom and Trey Potts as well as Ryan, the GM and others that we interacted, projected genuine enthusiasm, ensured and focused on our experience while we were there. One area of opportunity is working towards a streamlined, expedited process in the processing of the purchase documents. Overall, it was a very positive experience! More

by Evan.fernando

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Knight

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Jul 28, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Evan, for your wonderful review! We're thrilled to hear that your experience with Jim Norton Toyota and our team, including Tom, Trey, and Ryan, was so positive. We appreciate your feedback regarding the purchase document process and will take it into consideration as we strive to improve. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

July 20, 2025

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Employee Rating

The dealership is clean and classy. People are friendly and helpful. We look forward to bringing our car in for service People are friendly and helpful. We look forward to bringing our car in for service More

by keriwilks

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nate Esparza

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Jul 21, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words, Keri! We're thrilled to hear that you found Jim Norton Toyota clean and classy, with friendly and helpful staff. We look forward to seeing you again when you bring your car in for service! Sincerely, Courtney, Jim Norton Auto Group

July 16, 2025

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Great dealership, Thomas is great! I love my Rav4, easy in a out, thank you! I love my Rav4, easy in a out, thank you! More

by jport

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Knight

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Jul 17, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're thrilled to hear that you love your RAV4 and had a great experience at Jim Norton Toyota. Thomas will be delighted to know his efforts made a positive impact. We appreciate your business and look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

June 13, 2025

Dealership Rating

Employee Rating

This is the third car we have purchased from Jim Norton. We love the simplicity of purchasing from them. There’s no beating around the bush or trying to corner you into things you don’t want. They always do We love the simplicity of purchasing from them. There’s no beating around the bush or trying to corner you into things you don’t want. They always do a great job More

by laurenm21

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zach Bergman

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Jun 16, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We’re thrilled to hear that you love the simplicity of your car buying experience at Jim Norton Toyota. It’s great to know that our approach has made your purchases straightforward and enjoyable. We appreciate your continued trust in us, and we look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

June 12, 2025

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Employee Rating

Mostly everyone was willing to help me get the best deal possible and even stayed late to make it happen possible and even stayed late to make it happen More

by Nicole

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Puga , Dylan Harmon

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Jun 13, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Nicole, for your review and for choosing Jim Norton Toyota! We're glad to hear that our team was so dedicated to helping you get the best deal. Your feedback is appreciated, and we look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

June 09, 2025

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Employee Rating

Incredibly friendly and persistent to get us the deal we needed! Overall great experience at Jim Norton Toyota! needed! Overall great experience at Jim Norton Toyota! More

by Ljackson

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Arneecher

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Jun 09, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an incredible experience at Jim Norton Toyota and that our team was able to secure the deal you needed. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

May 28, 2025

Dealership Rating

Employee Rating

Luis was super helpful and made sure I drove away in the exact car I wanted. exact car I wanted. More

by Jorge

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Sunagoowie, Luis Pardo , Francisco Carrizales

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May 28, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Jorge, for your wonderful feedback! We're thrilled to hear that you received excellent support from our team and drove away in the exact car you wanted. At Jim Norton Toyota, we strive to make every customer's experience a great one. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

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