Robert 'Trey' Potts

Manny was very good to work with. I had a great experience with his sales knowledge. I had a great experience with his sales knowledge. More

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Eric was very polite and respectful he treated us very well and listened to our concerns and issues. This was a very pleasant and easy experience. I highly recommend Eric to anyone who need a very helpfu well and listened to our concerns and issues. This was a very pleasant and easy experience. I highly recommend Eric to anyone who need a very helpful salesman. More

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Eric went above and beyond to help us make the final decision and acquire a new shiny vehicle decision and acquire a new shiny vehicle More

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Thomas is the best/great salesman. It was a difficult time for me as my husband had passed away earlier in the year and I had not bought a car from Toyota in over 20 years. He is so he It was a difficult time for me as my husband had passed away earlier in the year and I had not bought a car from Toyota in over 20 years. He is so helpful, knowledgeable, empathetic, very personable, and thorough, it was the best experience I have had buying a car. I have stopped by a few times and asked him questions- he always takes the time to help. I have recommended Thomas to others looking for a used car. I feel very comfortable coming to Jim Norton and getting the help I need. From Thomas, and the my great service tech Josh Pippin. More

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Thank you. I traveled 2 hours & they didn't waste my time, I love my truck! I highly recommend. I traveled 2 hours & they didn't waste my time, I love my truck! I highly recommend. More

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Robert Blocker is the one! !! He is super professional but also down to earth and patient as we made our decision. Thank you, Robert for taking care of us! I was also very !! He is super professional but also down to earth and patient as we made our decision. Thank you, Robert for taking care of us! I was also very impressed with the dealership. The whole experience was great. More

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Luis did a great job. He exceeded my expectations, especially when it came to negotiating a deal on our behalf. He exceeded my expectations, especially when it came to negotiating a deal on our behalf. More

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Tom Knight was a delight to collaborate in the purchase decision over the phone and meeting him in person was an added bonus. The TEAM at Jim Norton that we collaborated with, Tom and Trey Potts as well as decision over the phone and meeting him in person was an added bonus. The TEAM at Jim Norton that we collaborated with, Tom and Trey Potts as well as Ryan, the GM and others that we interacted, projected genuine enthusiasm, ensured and focused on our experience while we were there. One area of opportunity is working towards a streamlined, expedited process in the processing of the purchase documents. Overall, it was a very positive experience! More

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The dealership is clean and classy. People are friendly and helpful. We look forward to bringing our car in for service People are friendly and helpful. We look forward to bringing our car in for service More

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Great dealership, Thomas is great! I love my Rav4, easy in a out, thank you! I love my Rav4, easy in a out, thank you! More

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