124 Reviews
Write a Review124 Reviews of Robert Velazquez
June 06, 2018
helpful and courteous vanessa was very helpful and courteous on questions that i asked her. she informed me on things i need to do in the next service. vanessa was very helpful and courteous on questions that i asked her. she informed me on things i need to do in the next service. More
Other Employees Tagged: David Mizera , vanessa robinson
June 04, 2018
Service Amazing work and great service from the whole dealer! I recommend David, Orlando and Robert to anyone that is looking to serve their new Audi. Amazing work and great service from the whole dealer! I recommend David, Orlando and Robert to anyone that is looking to serve their new Audi. More
Other Employees Tagged: David Mizera, Orlando Nieves
May 29, 2018
10,000 mile service Good overall service. Representative was courteous and knowledgeable. The service to the car was as expected. The car was washed and vacuumed. The Good overall service. Representative was courteous and knowledgeable. The service to the car was as expected. The car was washed and vacuumed. The wait was a bit longer than expected. More
Other Employees Tagged: Don Kim
May 17, 2018
Excellent Service! Service at DCH Audi is excellent! Very thorough and competent. Robert Velasquez explained required repairs precisely and in great detail. I've bougth Service at DCH Audi is excellent! Very thorough and competent. Robert Velasquez explained required repairs precisely and in great detail. I've bougth three cars from DCH Audi in the past ten years. Excellent service has been an important reason. More
Other Employees Tagged: Cashier team
May 17, 2018
Impromptu Visit to Service Center I ignored the low battery warning on my key for months, and then of course one of the fobs died on me, so I zipped over to DCH Audi and they took care I ignored the low battery warning on my key for months, and then of course one of the fobs died on me, so I zipped over to DCH Audi and they took care of it for me in no time whatsoever, even though I had no appointment. Replaced the battery on both fobs free of charge....these guys are always the best. Highly recommended. More
Other Employees Tagged: David Mizera, Orlando Nieves
May 17, 2018
Excellent Service! Car service experience is always excellent in DCH Millburn Audi and Robert Velazquez was very helpful is explaining everything be it going through any Car service experience is always excellent in DCH Millburn Audi and Robert Velazquez was very helpful is explaining everything be it going through any issues i have with the car or about recalls. It's always a pleasant experience with DCH. More
May 16, 2018
Cheats. Beware I will never take my car here. Took my car for service. I got a call saying that the Radiator fluid is dilute and dirty and the serpentine belt needs I will never take my car here. Took my car for service. I got a call saying that the Radiator fluid is dilute and dirty and the serpentine belt needs to be replaced. I was very surprised as my Q5 is only 3 years old with 55K miles. I believed them and got it done. I had to go back again in 1 month for a recall replacement. The lady called me and said that recall take care off; but the radiator fluid needs to be flushed as it is dilute and dirty! When I challenged her that how come it can become dirty in a month, she said that she was looking at the wrong car. What a bunch of cheats. I now believe that I probably got ripped off for 500 bucks the first go around as well. I will never go back to DCH. You should think as well...... More
Other Employees Tagged: David Mizera, Orlando Nieves , Vanessa
May 15, 2018
Dent package? I purchased the dent package when I bought my car. I took it in last week to have some scratches repaired. There was no buffing, nothing. They just pa I purchased the dent package when I bought my car. I took it in last week to have some scratches repaired. There was no buffing, nothing. They just painted over the scratches. You can still see the paint from where the paint was pushed back. They ignored a few other areas that needed attention. Case in point, if this is the package deal, I could have bought a can of spray paint and done it myself. More
May 15, 2018
130K Service DCH Audi Milburn is the best place to take care of your Audi in central NJ. Starting with an easy and professional manner to book an appointment to re DCH Audi Milburn is the best place to take care of your Audi in central NJ. Starting with an easy and professional manner to book an appointment to receiving your car in a timely manner you can be sure that you will never be disappointed. More
Other Employees Tagged: Joe Sasso, Jake Auslander, David Mizera, Amanda Palma , Vanessa Robinson
May 14, 2018
Emergency service My car started behaving badly on a Wednesday. The service department was booked for Thursday but I was given an appointment for Friday with a loaner. My car started behaving badly on a Wednesday. The service department was booked for Thursday but I was given an appointment for Friday with a loaner. I dropped off my car Thursday night & got it back late Friday afternoon. More
Other Employees Tagged: Amanda Palma, Sharon Porcelli

