Robert Williams | Page 25

The experience of purchasing a new car is always a daunting one. Due to the manner of my sales consultant, Robert Williams, it was made into a very positive experience. Having owned a 2002 RX300, I daunting one. Due to the manner of my sales consultant, Robert Williams, it was made into a very positive experience. Having owned a 2002 RX300, I knew that I wanted another Lexus, but the learning curve of the new RX350 was quite fearful. Robert was exceedingly positive, patient, helpful and encouraging, taking an inordinate amount of time to cover every detail, complete with downloading my phone book and setting radio and satellite stations!!!!! And the helpfulness did not stop when I left the dealership as he has answered many questions by phone or email since, and I will expect that that will continue! I would also like to add that he introduced me to Patrick in the immaculate service department and encouraged my son and I to have a bite of lunch at the snack bar!!!!!!!! I would recommend Robert highly to anyone looking for a Lexus. S Converse More

Report | Print

Robert Williams was warm, knowledgeable and kind. He Robert Williams was warm, knowledgeable and kind. He made the experience comfortable and easy. He went out of his way to make sure we knew what we Robert Williams was warm, knowledgeable and kind. He made the experience comfortable and easy. He went out of his way to make sure we knew what we were getting into and that we were making the right choice Thank you- Rob. More

Report | Print

Robert willams is a great salesmen to work with, he will go above and beyond to make sure u r happy with ur purchase, highly recommended. go above and beyond to make sure u r happy with ur purchase, highly recommended. More

Report | Print

Rob was great. Professional and caring. He took at lot of time with me, answering questions and taking my phone calls. He made the car purchase easy. time with me, answering questions and taking my phone calls. He made the car purchase easy. More

Report | Print

Robert Williams was a true professional. Being very open, honest and extremely helpful, There is a cliche that all car salesmen are quick talking, shysters who are only looking to make a quick deal an open, honest and extremely helpful, There is a cliche that all car salesmen are quick talking, shysters who are only looking to make a quick deal and take advantage of the customer. Rob Williams is not like that at all. He was very friendly, and helped make the buying experience very pleasant. More importantly, his follow up on explaining all the details of operating the car was outstanding. I wouldn't hesitate to buy another car from him and recommend him to any of my friends. More

Report | Print

I actually find buying a car very stressful. I also think that no matter what I do the dealer will make money and the time spent will be no less than 6 hours (annoying). While the former is true, I th think that no matter what I do the dealer will make money and the time spent will be no less than 6 hours (annoying). While the former is true, I think that Rob Williams is an unbelievably nice genuine person. He is also a great salesman. I have never encountered a salesperson who is nice and interested in the purchaser after the sale. Rob is an exception to all my prior car buying experiences. I would buy a car from him again...and that is saying a lot. More

Report | Print

Rob was excellent He was vey knowledgable and very Rob was excellent He was vey knowledgable and very patient He knows his stuff and he is extreemly good I drove my care home from work (38 miles on m Rob was excellent He was vey knowledgable and very patient He knows his stuff and he is extreemly good I drove my care home from work (38 miles on my rx350) I used my navigation system and my blue tooth phone set up pretty good for a 63 year old chick Thank you Rob you the best!!! Dr claudette More

Report | Print

Sales person Rob Williams was great, no pressure sale! Sales person Rob Williams was great, no pressure sale! Great customer serive, always called to keep me updated on when the car was due in. I would Sales person Rob Williams was great, no pressure sale! Great customer serive, always called to keep me updated on when the car was due in. I would strongly recommend this salesman and dealership! More

Report | Print

Robert Williams was excellent I realy felt secure with the way he conducted business My children even enjoyed him..He is a very concerned sales man the fact that he had my best interest first My next p the way he conducted business My children even enjoyed him..He is a very concerned sales man the fact that he had my best interest first My next purchase will definitely be with Robert Williams More

Report | Print

One of the best dealership I went to buy a car. I was greeted by Robert williams and Banning Donohue. they both are excellent sales person. all my inquiries were answered either by phone or email. they e greeted by Robert williams and Banning Donohue. they both are excellent sales person. all my inquiries were answered either by phone or email. they even delivered the car for free in NY. Overall Excellent place to buy a car and great service. More

Report | Print