Robert Williams | Page 31

This was by far the best experience I have ever had at a car dealership purchasing a new car. The place was beautiful, the staff friendly, the costumer service impeccable. But the person who impressed both car dealership purchasing a new car. The place was beautiful, the staff friendly, the costumer service impeccable. But the person who impressed both me and my husband the most was our dealer, Robert Williams. He was absolutely fantastic and made us both feel completely at ease right away. He was able to pick up on what our car needs were and helped us get exactly what we wanted in a car. He was extremely thorough and answered every question we could throw at him (and boy did we had a lot of questions!) Not only did he do all that, but he actually made the entire experience fun, which is a rarity when visiting a dealership, I know after much experience of searching for the perfect car (which I finally found). I was also very impressed with the business manager and also the assistant manager who helped us get to the price we were looking for. They were both helpful, knowledgable and professional. Thank you! I really couldn't be more happy with both Robert Williams and Herb Chambers Lexus. I strongly urge anyone who is looking to purchase a new car to go there first! Thanks again Robert - You are awesome! Best, Jessica and Todd Schinell More

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Robert went thru and continues to go thru every minor detail to make my experience as pleasant as possible. I was looking forward to dealing with the service team and i cannot believe the treatment i re detail to make my experience as pleasant as possible. I was looking forward to dealing with the service team and i cannot believe the treatment i received when i drove thru that door. I am looking forward to making this a long lasting experience. More

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Both my husband and I were in seperalty to look at cars. We were treated so nicley by reception and then to a sales person. We were also introduced to the managment team. It was very comfortable and not h We were treated so nicley by reception and then to a sales person. We were also introduced to the managment team. It was very comfortable and not high pressure. I have purchased many cars thru Herb Chambers Lexus and would never feel the reason to go to any other dealership. I have recommended this dealership to family and friends. I was also very please with Robert. I had had my children in with me and one of them is a 15 year old boy who had many questions. Robert was terrific with him. We will be back to buy a used car for him next year when he is ready to drive. We are also very pleased with the price that we paid and our payments are where they need to be. I truly can't say anything bad about this experience. Thank you very much. Wendy Green More

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I have visited several car dealerships and this is the only one I went back to because of the sales person (Robert Williams). He was very professional, knowledgeable, and was willing to spend as much tim only one I went back to because of the sales person (Robert Williams). He was very professional, knowledgeable, and was willing to spend as much time as needed during the sale as well as the delivery. I would definitely recommend him to friends and will buy my next car from him. More

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Our experience buying a car at this dealership has been a very positive one. Rob Williams gave us all the information we needed. Even though it was pretty late, he stayed on and went over the car's features. very positive one. Rob Williams gave us all the information we needed. Even though it was pretty late, he stayed on and went over the car's features. We never felt were being rushed, even though it was well past the closing time. He also personally delivered the vehicle to us at home and made a second trip to deliver the registration. Outstanding service! More

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I always thought that buying a car is a tedious and demanding process. But when we went to Chambers Lexus to look for a certified Lexus, Robert Williams completely change our perspective and show us th demanding process. But when we went to Chambers Lexus to look for a certified Lexus, Robert Williams completely change our perspective and show us that buying a car ia a very pleasant experience. The new Chambers Lexus in Sharon is so well designed that. Robert Williams is a very helpful, courteous, and knowledgeable salesperson at Chambers. After the introductory greeting Robert invited us to his desk and started learning from us about the details of the car that we are looking for. Robert then came up with a list of Lexus that matched our description and then we tested drive the car. Robert went through the details and carefully explain to us the features of the car. And, within an hour, we found the car that we're looking for. Thanks to Robert, the experience of buying a car at Chambers Lexus is so pleasant. More

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Robert Williams was a tremendous sales man to both me and Robert Williams was a tremendous sales man to both me and my daughter. It was just that time to change the car for multiple of reasons. However, Robert Williams was a tremendous sales man to both me and my daughter. It was just that time to change the car for multiple of reasons. However, we had a 2000 Honda Civic that was giving us various amount of problems that was costing us more money then needed. Plus on top of that we needed a bigger car because we recently just added a new member to our family, and with now five kids we all could not fit. It was getting out of control that we had to come to a conclusion fast to trade it in for a 2007/2008 Lexus GX470. My budget was $33,000 nothing higher. I also wanted the car to come with navigation and T.V. Surprisingly everything worked out just like we planned. We could not have done it without Robert Williams. He sat down with us and asked us what type of car were looking for, our price range, the year, etc. He also listens to what we had to say and how to make us feel happy of what we were buying. Robert would never or have ever tried to rob us in any kind of way. Mr. Williams is always honest and made me and my daughter feel welcome and always happy and laughing. From then on he told us the cars they had with the listing we wanted and BINGO Robert found the right car just for us. A 2007 GX470 with good milage, navigation, T.V., and the price was $34,000. When we traded in the Honda the price went to our original price which worked out perfectly. He hooked us up with a lot of deals and he treated us very well. He also took time to show us how to do this and do that with our new car because we had no clue on what to do. My daughter and I surly appreciate all that he has done for us because now we love our new ride. The GX470 is amazing and the kids love it to especially since there is a T.V. We are happy with everything we did and Robert Williams sure did do a good job with everything such as selling us this beautiful car that the family now love so much. Thank you again Robert William you are one of the best sales person we had since we been at the Lexus Herb Chambers in Sharon. More

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Rob Williams was an excellent salesman. He dealt with us professionally and courteously. He helped us get a great deal on a new Lexus. When I came to pick up my new SUV, he spent alot of time going over e professionally and courteously. He helped us get a great deal on a new Lexus. When I came to pick up my new SUV, he spent alot of time going over every detail and option my new vehicle was equipped with. I had to go back the next day to figure out the bluetooth and he worked with me until we got it working properly. I would definitely recommend my family and friends to go to Herb Chambers Lexus. More

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After researching all the 2010 Crossover SUVs, it appeared that the Lexus RX350 was the vehicle that would probably most closely meet my requirements, and replace my Buick Rendezvous. I wanted an AWD appeared that the Lexus RX350 was the vehicle that would probably most closely meet my requirements, and replace my Buick Rendezvous. I wanted an AWD SUV with leather seats in which I did not hear the road, feel the road and which had an excellent safety and reliability rating. Since there are no Lexus dealerships on Cape Cod, I chose the closest one for a test drive - never having owned anything exceopt Buicks and Cadillacs. It was my intention to purchase a pre-owned RX350, but it became immediately obvious that the seat depth was not satisfactory in the earlier models. Robert Williams suggested that I try a 2010 RX350. He was most helpful in adjusting the seating to my satisfaction. Additionally the staff went out of their way to meet my financial requirements. Overall it was a very pleasant experience. The pickup of the vehicle was exceptional - Robert thoroughly explained all the many automatic festures and options. I have never had a dealership pay such extraordinary attention to pleasing their customer, usually it is quite the contrary. It was a pleasure to do business at the Herb Chambers dealership More

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It was time to trade in my 1992 SC300 which I have loved all these years. I liked the idea of driving a hybrid and Robert Williams was great in helping us decide on a 2008 RX400h. He took the time to explai all these years. I liked the idea of driving a hybrid and Robert Williams was great in helping us decide on a 2008 RX400h. He took the time to explain all the features and how they work, toured us through the dealership, clearly explained how to access the service department, and very patiently guided me on how to use the Bluetooth. It was a real pleasure working with Robert from the moment he greeted us. More

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