Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Robert Wolf
Refer Me
Robert Wolf | Page 15
Service Writer
Sands Chevrolet - Surprise
16991 W Waddell Rd
Surprise, AZ 85388
154 Reviews
154 Reviews of Robert Wolf
April 30, 2016
Very poor. I will no longer do business with Sands Chevrolet. They tried to sell me services that both my dealers in Minnesota told me were completely unnecessa I will no longer do business with Sands Chevrolet. They tried to sell me services that both my dealers in Minnesota told me were completely unnecessary. I'm completely fed up with the high pressure put on by the service department at Sands Chevrolet. There are plenty of places here in the Valley that want my business and won't be trying to sell me things I don't need. Evidently the dealers in Minnesota value their customers more than sands Chevrolet does. More
by BLOPWO
Verified Customer
Helpful 
April 29, 2016
2.5 hours for an oil change When I got the car back the windshield was cracked- I didn't mention it. I had already been there for almost 3 hours and knew they wouldn't take resp When I got the car back the windshield was cracked- I didn't mention it. I had already been there for almost 3 hours and knew they wouldn't take responsibility anyway. More
by BSOMMERFELD68
April 24, 2016
Very nice people and great service . Everyone was pleasant and took great care of my vehicle. Thank you ! I will recommend my family and friends. And I will continue to take my vehicle b Everyone was pleasant and took great care of my vehicle. Thank you ! I will recommend my family and friends. And I will continue to take my vehicle back as needed. More
by MSVERONICABARAJAS11
April 20, 2016
Great! I was very impressed with my overall experience. Great customer service :) I refused service at GMC Arrowhead because of the way I was treated! Glad I I was very impressed with my overall experience. Great customer service :) I refused service at GMC Arrowhead because of the way I was treated! Glad I went here. More
by FOREVERBLESSED1104
April 19, 2016
Misdiagnosed tranny and wanted me to pay for their mistake they missdiagnosed my leak and wanted me to pay for their mistake ...I have a bumper to bumper extended warranty. Covers drive train.. To my truck in they missdiagnosed my leak and wanted me to pay for their mistake ...I have a bumper to bumper extended warranty. Covers drive train.. To my truck in for a tranny leak and was quoted $1800 to replace a pump seal . I said I hope that was the problem because my warranty doesn't cover gaskets.. The assured me this was the leak. I get my truck back and guess what they didn't fix the leak.. It's exactly the same.. I take it back and they say the torque converter is leaking and that they will fix it for me they missed it .. I told them it's the same leak and that this is all covered by my warranty.. They charged my warranty also plus the original amount they charged me to fix a seal that wasn't leaking ... It was the torque converter from the get go..mind you this is covered by my warranty.. I got in contact with a manager and he and I got into a yelling match.. You should never talk to a customer like he did to me. Only after threatening to involve better business Bureau did they return my money.. More
by TREVORGRAGG
April 13, 2016
Typical Dealership Good service but always try to talk you into xx repairs. Glad I'm not a woman! Typical of all Dealerships! I expect this when going to a dealership. Good service but always try to talk you into xx repairs. Glad I'm not a woman! Typical of all Dealerships! I expect this when going to a dealership. More
by PHILVENTURACCI
April 08, 2016
Great service and support Gave me a set out the door price on some serious work and stuck to it.. Even dropped the original price.. Also provided a free rental ... Robert reall Gave me a set out the door price on some serious work and stuck to it.. Even dropped the original price.. Also provided a free rental ... Robert really took care of me. More
by TREVORGRAGG
April 01, 2016
Great Robert was honest with what I asked unlike a few others i have dealt with. the service was as stated. It was as it should be all the time. Robert was honest with what I asked unlike a few others i have dealt with. the service was as stated. It was as it should be all the time. More
by BBRITTERWICK
March 29, 2016
Window tint Service personnel were very courteous and helpful. Cost for tinting also very good. Dealership was clean and appeared well organized. Job was comp Service personnel were very courteous and helpful. Cost for tinting also very good. Dealership was clean and appeared well organized. Job was completed in line with time estimated when I brought the vehicle in. More
by MARTYWALSH
Other Employees Tagged: I can't remember his name but another young service employee was also very helpful
March 29, 2016
Service The service team did a great job with our car service/repairs! Robert was our team lead. He is very efficient and professional! Overall great job! The service team did a great job with our car service/repairs! Robert was our team lead. He is very efficient and professional! Overall great job! More
by KELLYLYKINS
Dealership Inventory (277 Vehicles)
2024 Chevrolet Silverado 1500
new
Glacier Blue Metallic exterior
Automatic
Four-wheel Drive
