Robert Zeidenberg
Robert Zeidenberg at Scranton GMC of Vernon

Robert Zeidenberg | Page 30

Service Department Manager

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.6
310 Reviews

Dealership Experience

6 yrs, 2 mos

Industry Experience

39 yrs, 3 mos

4.6

310 Reviews

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310 Reviews of Robert Zeidenberg

March 13, 2021

Dealership Rating
Employee Rating

Staff was courteous and professional. They did what they promised to fix the issue and provided a loaner as I requested so I was not inconvenienced. More

by MMONGILLO13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Amanda Soucie

Mar 16, 2021

Scranton GMC of Vernon responded

I am so glad to hear this! We really appreciate you giving us the chance to address your concerns and turn the situation around. And thank you so much for taking the time to leave an updated review with the positive outcome. It is very thoughtful of you to do that. Please take care, and have a wonderful day!

March 03, 2021

Dealership Rating
Employee Rating

Service was ok. They will bombard you with emails and texts afterwards trying to get you to leave reviews and come back for service again. Very annoying as I did not sign up for any of this. DO NOT GIVE More

by NATE70500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 10, 2021

Scranton GMC of Vernon responded

Nate, In case you do not see the response we added to your review on Google, I will re-post it here so we can get this fixed for you. ***************** We apologize for the unwanted emails, it id definitely not our intention to be a bother. Our attempts to collect reviews and surveys is so that we can get feedback (both positive and negative) and improve our customers' experience. That being said, we can absolutely add you to our "do not contact" list. However, without your full name, we cannot locate your records to update your preferences. If you wouldn't mind responding to this review with your full name and contact info, or giving us a call at 860-872-9145, we would be happy to make that change for you.

March 02, 2021

Dealership Rating
Employee Rating

Great service. I would only ask that the drivers seat Great service. I would only ask that the drivers seat not be moved so much. The drivers seat was not only moved back, but also titled back. I don’ More

by bryreid75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Rogers

February 21, 2021

Dealership Rating
Employee Rating

As always, every one I dealt with was friendly and professional. My service is always done when promised and reliably done. The prices are always reasonable. More

by KENDELL.FERRARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 09, 2021

Dealership Rating
Employee Rating

This is my first experience with Scranton Motors and I would rate their Service Dept. and their entire customer service EXCELLENT. We made the right decision to buy our vehicle from Scranton Motors. More

by LSPAZIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Trevor Barbersek, Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

February 06, 2021

Dealership Rating
Employee Rating

I'm very happy with Scranton service I will recommend everyone that needs work done on their vehicles to go to Scranton the people that work there are very professional and very nice I'm 100 percent sati More

by LUISROM53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Trevor Barbersek, Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

February 05, 2021

Dealership Rating
Employee Rating

Excellent service. I was constantly updated as my car was worked on. The lounge area was also very comfortable as well. Everyone is extremely professional and very friendly. More

by SPERDOMO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevor Barbersek, David Rogers

February 01, 2021

Dealership Rating
Employee Rating

As always the service department is very professional and helpful. I can’t say enough about the service and customer care, they always treat you like your important. More

by djfaneuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Corey, David Rogers

January 31, 2021

Dealership Rating
Employee Rating

The service staff at Scranton are simply the best. Every experience with them has been excellent. My schedule is hectic so their attention to my time is greatly appreciated. Very highly recommended. More

by DTSHAPARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Trevor Barbersek, Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

January 30, 2021

Dealership Rating
Employee Rating

Great service department to do business with. Quick and friendly. They kept me up to date during my visit. Would definitely recommend them for service. More

by Rsteeler67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Trevor Barbersek, Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

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