Roberto A. Dial | Page 17

Pure Awesomeness from Pam Lawrence- She put in 110% effort to put me a car that was just what I needed.She told me to TRUST her, and she made it happen, She made everything quick and painless, alongsi effort to put me a car that was just what I needed.She told me to TRUST her, and she made it happen, She made everything quick and painless, alongside Roberto Dial, who made the financing with the bank a breeze, and Charlie Wood who made the paperwork super fast and easy :) I would definitely recommend them to anyone looking to buy a Kia. All three of them are Awesome and make a great team! Thanks to them I am driving an awesome vehicle. Definitely Definitely HIGHLY RECOMMEND YOU STICK WITH THEM TO MAKE BUYING A BRAND NEW VEHICLE PRETTY MUCH EFFORTLESS. ALL THREE WERE A JOY TO WORK WITH :)))) THANK YOU GUYS FOR GOING ABOVE AND BEYOND!!! More

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I was actually referred to Casey by a collegue of mine. They told me specifically who to work with and their reference did not fail me. Everyone here was great!!! Brandon Thompson was able to help me find They told me specifically who to work with and their reference did not fail me. Everyone here was great!!! Brandon Thompson was able to help me find the perfect car. He is very personable and one of the nicest care dealers I have ever met. Brandon made sure that my monthly payments were something that I could afford; he even factored in my insurance rates and GAP payments. The General Manager Roberto Dial helped Brandon help me when I ran into a minor setback financially but between the two of them they worked hard to make sure I got the vehicle I wanted at the price I not only could afford but felt comfortable with. Roberto Dial helped negotiate with the credit union to get my interest rate lower. On a Friday night, Brandon, Roberto, and the lot attendant Jermany stayed almost two hours after closing time to make sure I felt comfortable with my purchase and even let me drive the car for the weekend before I made the decision of purchasing the vehicle. The finance guy Charlie Wood has a beautiful spirit. He had me laughing and smiling from ear to ear from the moment I met him. He explained everything to me in detail and in a way so that I could fully understand. Jermany Everett the lot attendant made sure everything in the car was top notch prior to me driving off the lot. He made sure I didn't have to worry about gas, or the detailing of my vehicle. I would . . . correction; I will go back to Casey the next time I need to purchase a car. I am currently encouraging my mother to go there this weekend and work with these guys. They are AMAZING!!!! They took care of me as if I were a family member or close friend. They are genuinely sincere and concerned for individuals well-being. I appreciate all that they have done and I would be more than willing to purchase another car from these gentlemen. More

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Working with Casey Kia was an overall fantastic experience. We were able to drive away with a price and payment both parties could agree on. After buying my Sportage, my wife was given a fair trade experience. We were able to drive away with a price and payment both parties could agree on. After buying my Sportage, my wife was given a fair trade for her Town and Country and drove same day with a Kia Forte. We dealt with Ken A. both times. Great sales Reps, great service and an overall friendly and easy to work with dealer. I would recommend the Casey family to anyone who wants a better than just satisfactory experience! Branden S. More

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My wife and I came just to look but hoping they could make the impossible possible. Well it took alot of work and patience but Pam and Roberto were kind to us and very knowledgeable about every car they make the impossible possible. Well it took alot of work and patience but Pam and Roberto were kind to us and very knowledgeable about every car they showed us. At the end of our experience with Casey Kia we would recommend them to all of our friends and we have!!!! We traded in two cars and brought home 2 cars we are very very happy. We also left with new friends....Thank you all so much! Myra & Tiffany Wright More

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Made buying a car a pleasant experience at the end of September. kept working at getting us the deal that worked with our budget. Keep up the great work!!! September. kept working at getting us the deal that worked with our budget. Keep up the great work!!! More

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Pam Lawrence was an excellent sales person. Friendly and kept me informed of the approximate time for each step and even helped me move my belongings from my Sorento (old) to my Rio (new)...and it was full kept me informed of the approximate time for each step and even helped me move my belongings from my Sorento (old) to my Rio (new)...and it was full as it was loaded down with miscellaneous items on the last leg of my move to my new home! More

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I went to purchase a new Sedona. Scott met us in the parking lot, sold us on a used 2010 Sedona with new car warranty. He worked with us explaining the vehicle, gave us a test drive, knew my financial n parking lot, sold us on a used 2010 Sedona with new car warranty. He worked with us explaining the vehicle, gave us a test drive, knew my financial needs and while working with his financial manager - I believe was Chris worked our deal far exceeding my expectations. Everyone catered to my needs, treating us like we were very special. My husband, son and grandkids were also part of my purchasing a vehicle and they included them in every detail of the visit. The kids were shown to an area where they could watch TV and Scott even gave Josh, my grandson, the GEICO - Gecko cardholder off his desk. He fulfilled all of his promises to detail and fill up the vehicle prior to my leaving the lot. Roberto - had all my paperwork ready when we went to sign final papers and they had a tremendous deal. Everything was done in a timely fashion, even though they were short on staff. I would definitely tell all my friends and co-workers about the company. More

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This was the best service I've gotten from any car dealership ever. Christopher Bell was an exceptional sales person I never felt pressured in purchasing a vehicle and we actually didn't leave with a dealership ever. Christopher Bell was an exceptional sales person I never felt pressured in purchasing a vehicle and we actually didn't leave with a car the first time. He went above and beyond his duties to find us a safe and reliable vehicle that will grow with our growing family. I would and have recommended Christopher to my friends who are and will be looking for cars. Roberto was also exceptional and the two gave us an amazing PRICE on a used 2011 Kia Sedona with lots of perks, LOVE IT. Thank you guys and we will defiantly come back when we need an upgrade to my husbands vehicle. I want to thank you guys for an amazing deal, just not enough thank you for our vehicle and the deal we got ^_^ More

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It was the best experience i have ever had in buying a car. Chris and Roberto were so helpful as well as others but they stand out as exceptional! there was no pressure or rudeness. i bought 2 cars wit car. Chris and Roberto were so helpful as well as others but they stand out as exceptional! there was no pressure or rudeness. i bought 2 cars with in a few months and will go back in the future. we love both our new cars and look forward to doing business in the future again. More

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My girlfriend and I were just going to have an oil change and we came out with a whole new vehicle, a 2011 Kia Soul! Truth be told my girlfriend's 2000 Kia Sportage was on its gasping last breath and it scar and we came out with a whole new vehicle, a 2011 Kia Soul! Truth be told my girlfriend's 2000 Kia Sportage was on its gasping last breath and it scared me to both ride and drive in it. The brakes were nearly non-existent and that was just the tip of the iceberg of needs it was starting have. Tim Lee was amazing and really gave us a comfortable no obligation of our options since we were already thinking of buying something this year it didn't hurt to listen to what he could offer us, he was someone we couldn't help but like and feel that he has a high level of integrity and genuine kind nature which means a lot when a lot of money is on the line. He wanted us to have a safe and affordable deal when we were ready! Next person was the awesome Simone Johnson, she was a gem and made me and my girlfriend feel like we were going to be in good hands and that she'd make sure we got what we needed financially and at a reasonable payment that was perfect for us no pressure at all! BUT the sweetest thing was the treatment we got from Bill Nettles who was doing the oil change along with some other things to the old car, he realized that we were looking around at vehicles and that our old vehicle was at death's door so all he had completed was the oil change but forgone the other stuff to save us money till he was certain that we were taking a new vehicle. He also said that it was probably a good thing to go with a new vehicle cause the one we got is looking bad and not safe to drive off the lot. He'd rather we use the money towards the new Kia then waste it on the old. Turns out the breaks on the old vehicle went out and nearly scared the Kia worker driving it. It was time and we were at the right place with the right people who were nothing but honest, friendly, and very helpful beyond anything I have ever experienced. They have helped us through tough financing issues and were always on our side, even driving all the way to Gloucester to tag on our new license plate. More

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