Roberto Barrios | Page 6

Used truck purchase Great experience purchasing a used vehicle from Bill Utter Ford. I will be purchasing from them again if the need arises. I hope I have the same resul Great experience purchasing a used vehicle from Bill Utter Ford. I will be purchasing from them again if the need arises. I hope I have the same results when my vehicle needs service. More

by AGEEDOG Verified Customer Verified Customer

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Roberto Barrios Excellent Salesman My wife and I went to the building right next door to Bill Utter ford to get a MRI. After we finished there we went to see if they had any Mustang's My wife and I went to the building right next door to Bill Utter ford to get a MRI. After we finished there we went to see if they had any Mustang's available as the choices in McKinney Texas were slim and we ended up buying a Camaro awhile back. I have always been a Mustang guy and have owned several of them over the years. I was in the Market for an Eco Boost and awhile back had cash in hand however the Craig's listing Mustang that I had in mind was a 2015 V6 convertible that had a salvaged title once I pulled the VIN. Very disappointed and no car I was sold on a Camaro after the Mustang again was not available that I wanted. I happened to have enough Equity in the Camaro and I was able to get a 2017 Eco Boost convertible from Bill Utter Ford. Roberto asked me what payment I needed and got me way into the ball park. I was even able to get a Bumper to Bumper warranty for just $35 more on my payment. I can take it to any Ford dealership and will be worry free for the next 6 years or 100k miles. I got the color I love and the car is so awesome. Thank you Roberto and Bill Utter Ford. Very happy customer.!!!!! More

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Experience and Personable Staff Thanks for the assist Roberto. Was able to get in and out in a day which minimized my rental cost. Would have been nice to have a loaner available, ho Thanks for the assist Roberto. Was able to get in and out in a day which minimized my rental cost. Would have been nice to have a loaner available, however I did not want to wait. More

by gnl911 Verified Customer Verified Customer

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Not impressed I was sold a car that I could not drive due to a recall. I had to call multiple times to multiple people and still can't drive my car. I understand th I was sold a car that I could not drive due to a recall. I had to call multiple times to multiple people and still can't drive my car. I understand the parts have not arrived so it not there fault it's the dealerships More

by sarahra1981 Verified Customer Verified Customer

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Great service This was one of smoothest car purchase ever. All employees were very helpful and friendly, they did what they said they were going to do. Car was spo This was one of smoothest car purchase ever. All employees were very helpful and friendly, they did what they said they were going to do. Car was spotless clean when I took delivery, I am a very happy customer. More

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Wonderful sales experience! We ave purchased 3 vehicles from Roberto Barrios and each experience has been wonderful. He works hard to make sure our needs are met. He is super fri We ave purchased 3 vehicles from Roberto Barrios and each experience has been wonderful. He works hard to make sure our needs are met. He is super friendly and great at following through. The most recent purchase we made was a dealer trade. When the other store did not follow through Roberto worked and got management involved to rectify the situation. We appreciate all you have helped us with Roberto! More

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Hassle free, Great people I had a super experience with Bill Utter Ford. Everyone I came in contact with was friendly and eager to help. Roberto was a great guy to work with I had a super experience with Bill Utter Ford. Everyone I came in contact with was friendly and eager to help. Roberto was a great guy to work with and made the process easy and hassle free. I would ask for him again the next time I buy. More

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Undependable Dealership The salespeople were nice and knowledgeable. But you Cannot depend on the deal you think you have made. Finance is the last step. After they have take The salespeople were nice and knowledgeable. But you Cannot depend on the deal you think you have made. Finance is the last step. After they have taken your old vehicle and everything is done. Then you are taken to a little room in back If you are unfortunate like me you are told the only way you can get your deal is to finance with Ford Credit at an interest rate 3 to 4 points higher. Your choice then is get steamed rolled or back out of the deal you thought you had. Everyone should be very careful at this Dealership. They have changed from the last time I bought there and for me the change was NOT a good one. More

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Excent His accessible prices. The Honesty. And Cordiality of all personal and great location the make me fell sure of my vehicle the I buy it. His accessible prices. The Honesty. And Cordiality of all personal and great location the make me fell sure of my vehicle the I buy it. More

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Will never go back! My husband was looking for a New Ford F-250 diesel, 4X4. We went to your dealership after some hesitation on my part. 2 years ago I went to your deale My husband was looking for a New Ford F-250 diesel, 4X4. We went to your dealership after some hesitation on my part. 2 years ago I went to your dealership with my then 23 year old son to get him a new Ford F-250 diesel truck. You were recommended by Pam Minick our neighbor in Argyle. The salesperson back then took all the info my son was looking for in a new truck and said he would be back in touch that day. My son even called him later that day to see if he found anything. Was told he was still working on it. My son ended up never hearing back from this salesperson and went to Sam Pack Ford in Lewisville and they found him the fully loaded F250 he was looking for and brought it to him within 1 day. Now back to my husband looking for a truck similar to my son's. we found one you had on your pre owned lot a 2016 Ford F-250 diesel with only 6,000 miles on it. Roberto said you could put XM radio in it from car toys. We left that evening because it was getting late. We were told by Roberto he would get back with us the next day. After my husband calling twice, Roberto calls and says come back in and see what we can work out. We came back in the next day. We asked Roberto if you guys would include heaven matts And come off any on the price. He goes back to talk to a manger, after 10 minutes, he comes back with some thin cheap matts and tosses them on the floor and says. They would only give you these matts and the price would stay the same. My husband and I looked at each other in disbelief of how he just tossed them on the floor and basically said take it or leave it. Well we left it and already bought us a New Ford Super Duty from a dealership that works for their customers in Lewisville. More

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