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Roberto Hernandez
Roberto Hernandez at Gordie Boucher Lincoln of West Allis

Roberto Hernandez | Page 7

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.7
154 Reviews

Dealership Experience

5 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.7

154 Reviews

Write a Review

154 Reviews of Roberto Hernandez

June 04, 2026

Dealership Rating
Employee Rating

Very pleasant experience, sometimes delays and workmanship can be frustrating. Still waiting on a response for repair quote. More

by ed4miller
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

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Jun 08, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gordie Boucher Lincoln of West Allis are glad to have you as a customer. Joe England General Sales Manager 414-327-6000

June 03, 2026

Dealership Rating
Employee Rating

It was nice to have the valet service - I did have to keep my car there overnight but they helped me out with the emission test. I was surprised my car was not washed while it was there. Every other time More

by Maryjokohout
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

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Jun 08, 2026

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis! Joe England General Sales Manager 414-327-6000

June 02, 2026

Dealership Rating
Employee Rating

A+. I had a wonderful experience with Roberto and the whole team at Gordie Boucher Lincoln! More

by Certs
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

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Jun 02, 2026

Gordie Boucher Lincoln of West Allis responded

Great to know Roberto and our team made your Acura RDX service experience so positive. We appreciate you trusting us with your vehicle’s care. We look forward to helping with any future maintenance. Joe England General Sales Manager 414-327-6000

May 30, 2026

Dealership Rating
Employee Rating

It appears they have put the wrong camera in my vehicle. I called the Service center, and they said they would get back to me, but have not yet. The camera they put in, is simply just that a camera. It does More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Katie, was very helpful. Initially, said she’d get back to me and has not.

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Jun 06, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for your review, Randy. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe England General Sales Manager 414-327-6000

May 26, 2026

Dealership Rating
Employee Rating

Smooth and seamless Everything went smooth and seamless from start to finish. Best service every More

by brysonlaferguson
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

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May 26, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your experience with the service on your Lincoln Nautilus. We’re glad our team delivered smooth, seamless support from start to finish. We look forward to helping you again whenever you need service. Joe England General Sales Manager 414-327-6000

May 22, 2026

Dealership Rating
Employee Rating

Good and clean I wish they could remind us of we have options Ok good More

by John_jeson
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

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May 22, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you, John, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Joe England General Sales Manager 414-327-6000

May 11, 2026

Dealership Rating
Employee Rating

They did I great job working around my schedule but 130$ for an oil change and tire rotation is to much. More

by Tyler Thrall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Pinzer

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May 11, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks, Tyler, for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Joe England General Sales Manager 414-327-6000

May 07, 2026

Dealership Rating
Employee Rating

Roberto and Boucher Lincoln handled my classic Mustang with kid gloves and not only did they do a thorough tune-up but also had it detailed!!! Special thank you to my sales executive Gus who coordinated More

by GREG@ADVANTAGEMEDIA.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 07, 2026

Gordie Boucher Lincoln of West Allis responded

We’re thrilled Roberto and our team cared for your classic Ford Mustang with precision, delivering a thorough tune-up and detailed cleaning. Your five-star feedback is much appreciated. Thank you, and we look forward to serving you again. Joe England General Sales Manager 414-327-6000

May 04, 2026

Dealership Rating
Employee Rating

Always goes above and beyond. Never had a complaint. Wouldn't go anywhere else. Best customer service More

by JESSICAZABOROWSKI4585
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

Print
May 04, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your experience. Roberto and the service team are delighted to know we’ve provided extraordinary care for your Lincoln Aviator. We appreciate your continued trust and look forward to assisting you again. Joe England General Sales Manager 414-327-6000

April 30, 2026

Dealership Rating
Employee Rating

I still have the same issues Some of my issues did not repeat for the service tech More

by fmgrippe
Recommend Dealer
No

Other Employees Tagged: Roberto Hernandez

Print
May 06, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe England General Sales Manager 414-327-6000

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