Roberto Hernandez | Page 8

A few years ago, when I initially purchased my vehicle, my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealer my salesperson, Greg, provided an experience that immediately stood out as professional, polished, and intentional. It reflected an old school dealership approach where quality, integrity, and customer care truly mattered. Since then, each service visit with Roberto has continued to reflect that same standard. The interactions are thoughtful, efficient, and never rushed. From the initial purchase through ongoing service, the environment and level of care consistently reflect a dealership that takes pride in delivering a high quality experience. -Shelina H. More

by shelina.harvey Verified Customer Verified Customer

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Worked with me to get satisfaction on a faulty tire. Kept me in the loop with frequent phone calls and assisted in getting tire in and out of car Kept me in the loop with frequent phone calls and assisted in getting tire in and out of car More

by MIDMECHA Verified Customer Verified Customer

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My Aviator had 3 recalls and an issue with no sound from speakers. It took longer than I anticipated but I am satisfied with the results speakers. It took longer than I anticipated but I am satisfied with the results More

by VINCE34 Verified Customer Verified Customer

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Great service The shuttle service is very convenient and helpful when having car repairs and repairs are made on time helpful when having car repairs and repairs are made on time More

by Roadking Verified Customer Verified Customer

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I went in for a oil change and brakes. They told me I needed tires and a new battery. However what they failed to do was tell me I need a new headlight. But on the inspection sheet it stat They told me I needed tires and a new battery. However what they failed to do was tell me I need a new headlight. But on the inspection sheet it states its fine and working. I guess you need to tell them every single little thing that needs to be done otherwise they won't do it unless it costs a lot of money then they will tell you. More

by Ashleyrie93 Verified Customer Verified Customer

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Always a pleasure to work with Roberto and everyone in service. Work is done well and fast service. Work is done well and fast More

by asthor70 Verified Customer Verified Customer

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Gordie always provides great service and has great communication. That’s why I’ve been bringing them my cars for years. communication. That’s why I’ve been bringing them my cars for years. More

by tim Verified Customer Verified Customer

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Dawn is amazing and great communications during the process . She always kept me up to date . process . She always kept me up to date . More

by Suetammy4 Verified Customer Verified Customer

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Very kind, helpful and professional. He kept in. Constant communication throughout the process and was very thorough. He kept in. Constant communication throughout the process and was very thorough. More

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Roberto Hernandez's service was excellent. He was courteous, informative, and kept me updated throughout the entire process. The video of both the problems and subsequent repairs was a surpris He was courteous, informative, and kept me updated throughout the entire process. The video of both the problems and subsequent repairs was a surprisingly nice touch. The entire process exceeded my expectations and Roberto should be commended. More

by jimmij333 Verified Customer Verified Customer

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