Roberto Milton | Page 10

Poor service all around Our experience was pretty terrible. They gave us a deal and when we came in to return the car they upped the monthly payment and said that was the dea Our experience was pretty terrible. They gave us a deal and when we came in to return the car they upped the monthly payment and said that was the deal. We returned the car anyway because we were tired of the back and forth and then they didn’t return the car to the finance company. We found out from the finance company who told us we still owned the car a month into our new lease. This was our third lease in a row but it’s our last. Maybe new management?? Not sure but spare youreself the grief! More

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Great salesman with a lot of patience! Turned in a lease vehicle and purchased a used vehicle. Was at the dealership a good part of the day and have to commend salesman Roberto Milton for h Turned in a lease vehicle and purchased a used vehicle. Was at the dealership a good part of the day and have to commend salesman Roberto Milton for his customer service, patience and professionalism. Thank you! More

by dgrieco Verified Customer Verified Customer

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Not good Yes I did buy a jeep but at the cost of losing a repeat customer. I was given on deal two weeks ago and when I came back, that deal was renigged. Yes I did buy a jeep but at the cost of losing a repeat customer. I was given on deal two weeks ago and when I came back, that deal was renigged. More

by pete.manfre Verified Customer Verified Customer

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Challenging Wrangler purchase It was a rather uncomfortable and somewhat confrontational negotiation and sale process. Fortunately, another sales associate assisted my sale rep to It was a rather uncomfortable and somewhat confrontational negotiation and sale process. Fortunately, another sales associate assisted my sale rep to smooth the process and close the sale. There were points where I wanted to walk away and buy the car from another dealership. More

by manquillare Verified Customer Verified Customer

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Amazing service! Roberto made everything so easy! It was quick and painless. He explained everything before hand. Answered my MANY questions and made me feel at ease. Roberto made everything so easy! It was quick and painless. He explained everything before hand. Answered my MANY questions and made me feel at ease. Couldn't thank him enough and will be coming back for the next car. More

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Wonderful experience I went to two other Dodge dealers and priced out the same exact truck at the original two dodge dealers and their price was astronomical compared to I went to two other Dodge dealers and priced out the same exact truck at the original two dodge dealers and their price was astronomical compared to DeCozen and Roberto dealt with all my annoying question would definitely recommend this dealer More

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Smooth and Easy I cannot think of one bad thing to say about DeCozen Chrysler Jeep. This was my first time buying a car from them and the process was smooth and easy. I cannot think of one bad thing to say about DeCozen Chrysler Jeep. This was my first time buying a car from them and the process was smooth and easy. I will be back once my lease is up for sure. More

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Perfect Very pleasant,and enjoyable . Since the moment that we come in to the show room all the staff shows an interest in our needs . When baying a car try Very pleasant,and enjoyable . Since the moment that we come in to the show room all the staff shows an interest in our needs . When baying a car try decozen. More

by dagraca79 Verified Customer Verified Customer

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Excellent car shopping experience From our sales person Roberto to the finance manager carmine. Excellent customer service and the easiest car shopping experience ever. Not just bec From our sales person Roberto to the finance manager carmine. Excellent customer service and the easiest car shopping experience ever. Not just because I got The price that I wanted but we got the car that we wanted, hassle free!!!! No going back and forth. The show room was amazing with a lot of cars to look at. Also the greeting that you get when you first walk in with someone saying hello to you right away at the desk. All around Aces and I will recommend to all my family and friends. More

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Overall, A Positive Experience Drove 60 miles to Verona to see the used vehicle we were interested in buying. There were a few odd things about the CarFax report, such as the mileag Drove 60 miles to Verona to see the used vehicle we were interested in buying. There were a few odd things about the CarFax report, such as the mileage not agreeing with the odometer and the number of previous owners was confusing. Overall, seemed like a good deal and since they had the vehicle for three months, they moved a little on price. Had to call the office three weeks after the sale to find out where my license plates were. They had them but hadn't called me to get them. was Roberto was easy to work with and Joe M., who handled the paperwork was professional, too. More

by Convertible Girl Verified Customer Verified Customer

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